Built for everyone.
Our accessibility commitment, what we have built in, what we know is not perfect, and how to tell us when something gets in your way.
The short version.
Four things worth knowing before you read the detail. Each clause below also starts with its own one-line summary.
We design and test toward Level AA of the Web Content Accessibility Guidelines.
Skip link, visible focus, readable contrast, scalable text and no horizontal scrolling on small screens.
This statement is based on our own review. We have not commissioned an external audit.
Report a barrier through the contact form. We reply within 5 business days and fix what we can.
What accessible looks like here.
Accessibility is not a badge. It is hundreds of small decisions. These are the ones you can see and test.
Keyboard first
Every control works without a mouse, with a visible focus ring and a skip-to-content link.
Readable contrast
Text and controls meet WCAG AA contrast, and color is never the only signal.
Scales with you
Zoom to 200% or enlarge text and the layout reflows without scrolling sideways.
Calm motion
Animations stop when your device asks for reduced motion.
Big tap targets
Buttons and links are at least 44 by 44 pixels, so they are easy to hit on a phone.
Plain words
We write in plain English, define jargon, and keep sentences short.
Our commitment
This site should work for everyone, including people who use assistive technology.
BoldBellows aims for boldbellows.com to be usable by as many people as possible, whatever their abilities or technology. We build to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and treat accessibility problems as defects to fix, not as preferences.
What we do
Semantic structure, keyboard access, good contrast, flexible text and calm motion.
- Structure: pages use headings, landmarks, lists and tables so screen readers can navigate them.
- Keyboard: every interactive element is reachable and usable with a keyboard, with a visible focus indicator and a skip-to-content link.
- Contrast and color: text and controls meet AA contrast, and color is never the only signal.
- Text and zoom: layouts adapt to browser zoom and larger text, and do not scroll sideways at narrow widths.
- Touch: tap targets are at least 44 by 44 pixels.
- Forms: each field has a visible label, required fields are marked in text as well as symbol, and errors are described in words.
- Motion: animation respects the ‘reduce motion’ setting.
- Language: pages declare their language, and we write in plain English.
How we check
Automated tests, keyboard walk-throughs and layout checks at five screen widths.
We review pages with automated checks, keyboard-only navigation and layout tests from 320 to 1440 pixels wide. We have not commissioned an independent audit, so we describe our conformance as a target and not a certification.
Known limitations
Some third-party parts are outside our direct control.
- Live chat widget: it comes from a third-party provider. We choose providers with accessibility features, but we cannot change their code.
- Hosted checkout (Stripe and PayPal): it is hosted by the provider, which maintains its own accessibility work.
- Files you send us: documents and images from clients may not be accessible, and we do not publish them.
If one of these blocks you, tell us and we will offer another way to do the same thing.
Feedback and requests
Tell us what went wrong, and we will fix it or give you another way.
If you find a barrier, or need information in another format, use the contact form and choose ‘Accessibility feedback’. Tell us the page, what you tried and the assistive technology you use if you are comfortable doing so. We acknowledge within 5 business days and tell you how we plan to fix it.
If you are not satisfied with our response, you can contact the accessibility regulator or enforcement body in your country.
Technical details
The standards, browsers and technologies the site relies on.
The site relies on HTML, CSS and JavaScript, with core content and navigation available without JavaScript. We test current versions of Chrome, Firefox, Safari and Edge, and mobile browsers on iOS and Android.
Common questions about this policy.
10 short answers to what people ask most. If yours is missing, ask it and a person replies within 24 hours.
Which standard do you follow?
We aim for WCAG 2.2 at Level AA, the most widely used standard for accessible websites. In practice that means sufficient color contrast, text that can be resized, full keyboard operation, clear focus indicators, labeled form fields, meaningful headings and descriptions for non-text content. The accessibility statement explains what we test, what we know falls short and how to tell us about a problem.
Has the site been audited by a third party?
Not yet. The statement on this page is based on our own testing with a keyboard, with zoom and with common assistive technology checks, and we say so rather than imply an independent certification. If we commission an independent audit, we will publish a summary of its findings and our fixes, including anything we decide not to change and why.
How do I report a barrier?
Use the contact form and choose ‘Accessibility feedback’ as the topic. Tell us the page, what you were trying to do and what got in the way, plus any assistive technology you use if you are comfortable sharing it. We treat accessibility problems as defects, acknowledge them within 24 hours and tell you when a fix is planned.
Can I get information in another format?
Yes. Ask through the contact form and tell us which format helps, such as plain text, a larger-print document or a simpler summary of a policy. We will provide the content in the format that works for you, or explain what is possible, and we will not ask you to justify the request.
Does the site work with screen readers?
The site is built with proper headings, landmarks, lists and form labels, and uses ARIA attributes only where native elements are not enough. We test keyboard navigation on every page and check the forms for error messages that are described in words. Screen reader behavior varies between tools, so reports from people who use them are especially valuable to us.
Is the quote form accessible?
It is designed to be. Every field has a visible label, required fields are marked in text as well as with a symbol, and errors are described in words next to the field. The multi-step form moves focus to each step’s heading, and the step list works with a keyboard. If anything blocks you, tell us and we will take your request another way.
Can I get a page in a different format?
Yes. Tell us through the contact form which page you need and which format helps you, and we will send it in a form you can use. For long pages such as the legal policies, we can provide the plain-English summaries on their own, or a text version without the page layout.
What if I cannot use the form?
Tell us through any means that works for you and we will find another way to take your request. Use the contact form, ask a trusted person to submit it for you, or describe the problem in a different channel if you have already reached us. Nobody should be unable to hire us because of how a form behaves, and we will adapt the process to you.
Do you test on mobile?
Yes. We check every page from 320 pixels wide, which covers the smallest phones, up to 1440 pixels for desktop screens, with text sizes of 16, 17 and 18 pixels on phone, tablet and desktop. We look for horizontal scrolling, tap targets that are too small and form fields that are hard to use. If you find a page that does not work on your device, tell us the model and browser.
Will you publish an audit?
If we commission an independent accessibility audit, we will publish its summary on the accessibility statement page, along with what we fixed and what remains. We would rather show an honest report than a badge. Until then, the statement describes our own testing and the known limits of the site.
Other policies and guides.
Our policies are written to work together. These are the ones most often read alongside this page.
Questions about this policy?
Ask us in plain words and a person will answer within 24 hours. We would rather clarify than leave you guessing.