Terms that are clear and fair.

BoldBellows is a trading name of Sunglasses Cent LLC, a Delaware limited liability company (“BoldBellows”, “we”, “us”). These terms govern your use of boldbellows.com and every order for services placed with us (together, the “Agreement”). If you order for a company, you confirm you have authority to bind it. Our services are intended for businesses and professionals, not for personal or household use.

Each order is also governed by the quote or service page you accepted, and by our revision, delivery, payment, licensing, security and support policies. If anything conflicts, the accepted quote or order comes first, then these terms, then the policies.

We design, build, test and hand over automations that connect the business software you already use. Services are sold as fixed-price packages listed on the site, or as custom builds with a written quote. Each service page and quote describes the scope, the included features, delivery window and anything not included. We do what the accepted scope says, no more and no less, unless you agree a change in writing.

We work with third-party platforms we do not control. Their features, limits, prices and terms can change, which can change what is possible. See clause 10.

• A custom quote stays valid for 14 days from the date we send it, unless it says otherwise.
• A contract forms when you approve the quote or place an order for a catalog service and we receive payment.
• We may decline or cancel an order before work starts, for example if a platform does not allow what is asked. If we do, you receive a full refund.
• Prices are in US dollars. Taxes, where they apply, are shown at checkout or on the quote.

• Accuracy: give complete and truthful information in forms and briefs.
• Authority: make sure you own, or have permission to use and grant access to, every account and dataset involved.
• Access: grant the access described in the access and requirements guide in a timely way.
• Backups: keep your own backups of data in the systems we connect. We take care, but automations can change records.
• Lawful use: use deliverables lawfully, and follow the terms of the platforms they connect to.
• Review: test and approve work within the correction period.

We request the smallest set of permissions needed, through each platform’s own invitation, app-authorization or role features. Do not send passwords, API keys or tokens by email, chat or form. After payment you are redirected to log in to your secure customer dashboard at boldbellows.com/customer-dashboard, and that is the only place to enter them. We explain how to create each credential with limited scope and how to revoke it afterwards. See security and access practices.

Delivery windows run from two to twenty-four business days depending on the service, and start when we have payment, the access we need and a complete brief. The delivery and turnaround policy explains how business days are counted and when the clock pauses. Work is accepted when you approve it, or at the end of the 30-day correction period, or after 30 days without a reply to a delivery notice, whichever comes first.

Fees are due as stated in the order or quote and are paid through our secure checkout (Stripe or PayPal) in US dollars. Work starts after payment is received, and after payment you are redirected to log in to your secure customer dashboard. Custom quotes may divide payment into milestones, which will be listed in the quote. Details, including failed payments and disputes, are in the payment terms. Please contact us before opening a chargeback so we can resolve the issue quickly.

Every build includes two rounds of revisions to the agreed scope and a 30-day correction period after delivery, during which we fix anything that does not work as the accepted scope describes, at no charge. New features and changes outside the scope are quoted separately. See the revision policy and support and warranty.

You may cancel and receive a full refund of the amount paid at any time before work starts. Work starts at the earliest of: our reviewing your systems, our requesting or receiving access, our building or testing anything, or our beginning any other task for your order. Once work has started we do not issue refunds, except where the law of your country requires otherwise. Full detail, with a self-check, is in the refund policy.

BoldBellows is not affiliated with, endorsed by or sponsored by any platform we integrate with. Product and company names belong to their owners and are used only to describe compatibility. Platforms may change their APIs, rate limits, pricing, plan features or terms, suffer outages, or decline an app or integration. We build to documented behavior at the time of delivery, but we cannot control later changes, and they are not defects in our work. We will tell you honestly when something we are asked to do is not allowed or not possible.

On full payment, you own the configured automations, scenarios, scripts and documents we create specifically for you, subject to third-party platform terms. We keep our pre-existing methods, templates, tools and know-how, and grant you a non-exclusive, perpetual license to use any of them embedded in your deliverables. The full position is in licensing and usage and the copyright and IP policy.

Each party will protect the other’s non-public information with at least reasonable care, use it only for the Agreement and not disclose it except to people who need it and are bound to confidentiality, or where the law requires. This does not apply to information that is public, already known to the recipient, independently developed or lawfully received from someone else. Obligations continue for three years after the Agreement ends, and for trade secrets as long as they stay secret.

We handle personal data under our privacy policy. Where we process personal data on your behalf, the data processing agreement applies and forms part of the Agreement.

We warrant that services will be performed with reasonable skill and care and will match the accepted scope when delivered. Except for that, and to the maximum extent allowed by law, services and the website are provided “as is” and “as available”, and we disclaim all other warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee uninterrupted or error-free operation of third-party platforms or of automations that depend on them, or any particular business result.

To the maximum extent allowed by law: (a) neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data; and (b) our total liability arising out of or relating to a service is limited to the fees you paid for that service. Nothing in these terms limits liability that cannot be limited by law, including for fraud, willful misconduct or death or personal injury caused by negligence.

You will defend and indemnify BoldBellows against third-party claims arising from data, accounts or instructions you provided that you had no right to provide, or from your unlawful use of a deliverable. We will give prompt notice, reasonable cooperation, and let you control the defense, provided you do not settle in a way that admits fault for us without consent.

Each order lasts until the work is delivered and the correction period has ended. Either party may end an order by written notice if the other materially breaches it and does not fix the breach within 10 business days of notice. Clauses that by their nature should survive, including payment, intellectual property, confidentiality, liability and governing law, continue after the Agreement ends.

You agree not to: attack, probe or overload the site; bypass or test our security protections without written permission; scrape it at scale; submit false or automated form entries; upload malware; or use the site unlawfully. We may block access to protect the site. Website content is provided for general information and is subject to the disclaimer.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, labor disputes, government action, internet or power failure, and outages or changes at third-party platforms. The affected party will tell the other promptly and resume as soon as reasonably possible.

These terms and any dispute arising from them are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. The parties will first try to resolve a dispute in good faith through the contact form for at least 30 days. If unresolved, the state and federal courts located in Delaware have exclusive jurisdiction, and each party submits to them. If you are a consumer entitled to mandatory protections under the law of your country of residence, nothing here removes those protections.

• Entire agreement: the Agreement is the whole agreement about its subject and replaces earlier discussions.
• Changes: we may update these terms. Changes apply to future use and new orders; an accepted order keeps the terms that applied when you accepted it.
• Notices: we notify you by the email address on your order or quote, and you notify us through the contact form.
• Assignment: you may not assign the Agreement without our consent. We may assign it as part of a business transfer.
• Severability: if a provision is unenforceable, the rest stays in force.
• No waiver: failing to enforce a right is not giving it up.
• Language: the English version controls.