Tell us what you need. A real person replies within 24 hours.
Questions before you order, help with a live project, a billing issue or a half-formed idea for an automation — send it here. One form, no phone tag, and the reply comes from the people who actually build.
Pick the lane that is closest to your question.
Choosing a topic first means your message lands with the right person and nobody has to ask you to repeat yourself. Tap a card and the form below fills in the topic for you.
Before I order
Is this service right for my setup? What does it include, and what is left out? We answer with specifics, not a brochure.
Choose this topicAbout a platform
Does a tool or plan of yours work with ours? What are its API limits, and what would they mean for your automation?
Choose this topicMy current project
A question about an order in progress: access, timing, a decision we are waiting on, or what happens next.
Choose this topicA change or revision
Something needs adjusting inside the included revision rounds or the 30-day correction period.
Choose this topicBilling or payment
An invoice, a payment receipt, a tax detail or the payment terms attached to your order.
Choose this topicRefund or cancellation
Work has not started? We refund in full. Tell us your order and we will confirm where it stands.
Choose this topicA custom automation idea
Describe the problem. We will recommend a service, a custom build, or tell you honestly if automation is not the answer.
Choose this topicPartnership or press
Agencies, consultants, publishers and platform teams: tell us how you would like to work together.
Choose this topicPrivacy or data request
See, correct, export or delete your data. We answer within 30 days, and usually much sooner.
Choose this topicNeed a price for your setup?
The quote form asks the right questions in five short steps, so we can price an automation accurately without back-and-forth.
Open the quote formAlready ordered and need to send files?
Use the secure upload page for briefs, exports and screenshots. Passwords and API keys go only through your secure customer dashboard.
Open the upload pageWhat happens the moment you press send.
You will never wonder whether your message arrived. Here is the path every message takes, from the confirmation page to a written reply.
- 1
Received
A confirmation page appears at once, and a copy of your message goes to your inbox so you have a record.
Now - 2
Read by a person
Your message is sorted by topic and urgency and read in full by someone who can answer it.
Within hours - 3
Answered by email
A plain-language reply lands in your inbox. If we need one more detail, we ask once, clearly.
Within 24 h - 4
A clear next step
A quote, a service to order, a fix date or a decision for you. Never a vague ‘we will get back to you’.
Agreed
| Topic | Who looks first | What you get |
|---|---|---|
| Before ordering / platform questions | A specialist for that platform | A direct answer with the relevant limits |
| Current project / revision | The person building your order | A date, a question or a confirmation |
| Billing / refund | Accounts | A receipt, an invoice, or a refund start |
| Privacy / copyright / accessibility | The founder | A written response and, where needed, a fix |
| Partnership / press | The founder | A reply on fit and next steps |
Send us a message.
It takes about two minutes. Pick a topic, tell us what is happening, and we take it from there. Required fields are marked, and nothing is sent until you press the button.
- Reply within 24 hours
- A real person reads it
- Private by default
Why we use a form, not a published inbox.
You will not find an email address or phone number on this site. That is deliberate, and it works in your favor. Here is what you get in return.
Nothing gets lost
Every message arrives in one queue with its topic, platform and budget attached, so nothing sits in a personal inbox or gets buried under spam.
You are protected from spam
Public addresses attract scrapers. A form with layered bot protection keeps our replies, and your address, out of spam lists.
You get a written trail
Each reply comes by email, so you have a record you can forward to a colleague or attach to a purchase order.
Real people reply
The person who answers has read your message in full and can speak to the platform you mentioned.
Open every day of the year
Messages are received 24/7/365 and answered within 24 hours, including weekends and public holidays.
Private by default
Your message is used only to reply to you. We never sell it or share it, and we delete it on a schedule. See the privacy policy.
Structured for speed
Topic, platform and budget are captured as fields, so the first reply can be the answer instead of a list of questions.
Built to resist bots
Hidden trap fields, timing checks, signed tokens, rate limits and strict file checks quietly block automated abuse without making you solve a puzzle.
Include these and your first reply can be the final answer.
Most delays come from a question we have to ask back. If you can cover the points below, we can usually answer in a single message.
- The tools involved, with the plan or edition if you know it (for example Stripe Standard, Notion Plus, HubSpot Professional).
- What should happen automatically, in one sentence: ‘When X happens in A, do Y in B’.
- Roughly how often it happens: ten times a day or ten thousand a month changes the design.
- What you have already tried, including native automations or other tools.
- Any date that matters: a launch, a campaign or an audit.
Don’t paste passwords, API keys, tokens, card numbers or one-time codes into this form or into chat. We never need them up front. After you pay, you are redirected to log in to your secure customer dashboard, and that is the only place to send login details and keys. We explain exactly what permission each tool needs. See our security practices.
Wherever you are, we are working.
Clients write from Madrid, Accra, Seoul, Toronto and São Paulo. The form works the same everywhere, and the team never closes.
Every time zone
Tell us your time zone on the quote form and we reply during your working hours.
In English
All pages, replies and documents are in plain English. We keep jargon out.
Priced in dollars
Prices are in US dollars. Pay by card, Apple Pay, Google Pay or PayPal, plus other local methods where available.
Not sure this is the right door? Here is the whole map.
Every path on the site leads to a person eventually. These shortcuts get you there sooner for common jobs.
Quick answers before you write.
The questions we are asked most before someone presses send.
How quickly will I get a reply?
Within 24 hours, every day of the year. Most replies arrive faster than that. Messages that say something live is broken are triaged first, so tell us clearly if that is the case. Check your spam folder if you have not heard back, and send the form again only if you never saw the confirmation page.
Why is there no email address or phone number on the site?
To protect you and us from spam and scraping. A published address is harvested by bots within days, and the result is an inbox where real messages are buried. Everything goes through the contact form instead, so each message is routed by topic, tracked and answered by a person. Our replies come to your inbox, from a BoldBellows address, so you still have a written record you can forward or file.
Can I ask about a platform that isn’t listed in your catalog?
Yes. Choose ‘Question about a platform or integration’ as the topic and tell us the tool and what you want it to do. If the tool has an API, webhooks or a supported connector, a custom automation is often possible, and we will describe the limits that apply. When it is not realistic, such as when a platform offers no way in, we will say so honestly instead of selling you something fragile.
Is there a live chat?
Yes, live chat is available on the site for quick questions such as whether a service fits or where to find a page. If your question needs detail, a written message through this form gets a complete answer that you can keep, forward to a colleague and refer back to. For anything about a project in progress, use your customer dashboard so the answer stays attached to your order.
I only want a price. Should I use this form?
Use the request a quote form instead. It asks for the details that drive the price, such as the tools, the volume and the deadline, which means you get a number rather than a list of questions. If you would like to compare before asking, every fixed package is on the pricing page.
Why is the budget range required?
A budget range lets us answer with the right size of solution instead of asking you for one first, which saves a round of messages. It is not a commitment, and it never raises the price: we propose the lightest scope that does the job. If you are only asking a question, choose ‘Just asking a question, not hiring right now’ and we will answer without any sales pressure.
What happens to the message I send?
It is delivered to our team’s inbox and stored in a private log so we can follow up, and a confirmation copy is emailed to you. We keep general enquiries for up to 24 months, never sell or share them, and you can ask us to delete yours at any time. Files you attach are checked, emailed to the team and removed from the server. The privacy policy has the full detail.
I’m a current client. Where do I send files?
Use your customer dashboard, where files stay attached to your order and the team sees them in context. Please don’t send passwords or API keys in any message or file. Those go only through your dashboard, and our forms will stop a message that appears to contain one. If you have not been given a dashboard login yet, the secure upload page takes files only.
I didn’t get a confirmation. Did my message send?
If you saw the ‘message received’ page, it arrived, even if the confirmation email is slow. Check your spam folder for the reply, and add our sending address to your contacts. If you did not see that page, something interrupted the send, so submit the form again; it will not create a problem if both arrive, because duplicates are filtered.
Can I attach a file?
Yes, up to 5 files of 5 MB each. Accepted types are PDF, image, DOCX, XLSX, CSV, TXT and JSON, and we check the real type of each file on arrival. For more or bigger files, use the secure upload page, which takes up to 20 files of 20 MB each. Never attach anything that contains a password or key.
Do you speak with press or partners?
Yes. Choose ‘Partnership or collaboration’ or ‘Press or media’ as the topic and tell us what you have in mind: the publication or company, the angle, any deadline and what you would like from us. Those messages go to the founder, who replies within 24 hours with either an answer or a clear next step.
How do I report a problem with the website?
Choose ‘Report a problem with this website’ as the topic and tell us the page, what you expected and what happened, plus your device and browser if you know them. A screenshot helps. Accessibility problems have their own topic and are treated as defects, so they are fixed rather than added to a wish list.
Rather see a price than write a message?
The quote form takes about four minutes and tells us everything needed to price your automation accurately.