Tested on questions it knew
Ten easy tries.
BoldBellowsAI chatbot testing and analytics for teams who launched a bot after a few tries and have not measured it since
AI chatbot testing and analytics that checks the bot against real questions before release and shows each week what to fix
A chatbot is tested with a written list of real questions before launch and measured afterwards on resolution, handoff rate and unanswered questions, so each week's changes are chosen from evidence. BoldBellows collects a list of real questions from your inbox and phone logs, agrees what a good answer looks like and decides which numbers matter, before a chatbot is tested or measured, runs the list against the bot before every release, scores the answers, reports resolution, handoffs and unanswered questions weekly and proposes the few changes that would help most, then builds AI chatbot testing and analytics as a routine: a test set of real questions with expected answers and must-not-say rules is written, every release runs the set and reports passes, regressions and risky answers, live conversations are logged with outcomes, a weekly report shows resolution rate, handoff rate, unanswered questions and the topics growing fastest, and the five changes most likely to help are listed with their expected effect. Dashboards use your own tools or a simple sheet. Custom AI chatbot testing and analytics can add red-team questions and customer satisfaction scoring.
View Pricing
From $1,160, billed once.
- Chatbot testing and analytics
- A written test set
- Weekly report and fixes
The standards for Chatbot Team chatbot testing and analytics
- Real questions in the test setfrom your inbox and logs
- Release checksregressions caught before customers
- A weekly reportresolution, handoffs, misses
- Five fixes listedranked by likely effect
- Owned exceptionsEvery blocked record names the person who resolves it
- Costs shown earlythe entry package is $1,160, with the delivery range beside it
01the launched-and-forgotten problem
A chatbot launched after a few manual tries is a chatbot nobody knows the quality of
The bot was tested by the team asking it ten questions they already knew it could answer. It went live, and nobody has looked at it systematically since. A change to the knowledge base fixes one answer and quietly breaks another. Customers report odd replies, but each is an anecdote. Management asks whether the bot is worth it, and the only data is the number of chats. The people who could improve it do not know what to improve first, so little changes.
A fix that broke another answer
Nobody ran the old questions.
Odd replies as anecdotes
No pattern was visible.
The same bot, with numbers that guide improvement
Before: every event is a new test conversation
- Each Chatbot Team notification creates a new test conversation
- The bot is judged by anecdotes and chat counts
- Changes are made without re-testing old answers
After: one test conversation, found by its key
- The question, the expected answer and the result decides create or update
- Every release runs a written set of real questions
- A weekly report shows what to fix first
02how it works
How a launched bot becomes one that improves every week
The route judges the change first, then finds the test conversation by its key and writes only what is missing.
- Read and judge the change. The Chatbot Team event is verified, its account, resource and time are recorded, and the chatbot handoff is tested against your written rule.
- Write, run, compare. A test set of real questions is written, run before every release and compared with the last run.
- Log, report, rank. Live conversations are logged, a weekly report is produced, and fixes are ranked by likely effect.
Limits inside Chatbot Team that the route stays within
- Test before launch, measure after. Quality comes from running a written list of real questions before each release and tracking resolution, handoffs and misses afterwards, so every change has a reason.
- Regression tests protect yesterday's fixes. Because a change to one answer can quietly break another, the full test set runs on every release, so an improvement in one place does not cost you in another.
- Repair path. When a write cannot be confirmed, Chatbot Testing and Analytics is searched by the question, the expected answer and the result before any second attempt.
03What ships in the build
How testing works: write, run and report
Essentials decides which changes count and fixes identity. Workflow builds and writes each test conversation. Control keeps watching Chatbot Testing and Analytics after launch.
EssentialsWorkflowControl
Eligibility reader Essentials
Checks each incoming Chatbot Team chatbot handoff against your written rule and records the verdict.
Stable identity ledger Essentials
Stores the Chatbot Team reference, the chatbot testing and analytics action and its result, so every later event can be matched to earlier work.
Field map guard Essentials
Only the Chatbot Team values on the written map are shaped for Chatbot Testing and Analytics; everything else stays where it began.
Test set Workflow
Collects real questions with expected answers and must-not-say rules.
Release check Workflow
Runs the set before each release and flags regressions and risky answers.
Conversation log Workflow
Records live chats with outcomes: resolved, handed off or unanswered.
Weekly report Control
Shows resolution, handoffs, misses and fast-growing topics.
Fix list Control
Lists the five changes most likely to improve results, with reasons.
Exception board Control
Lists every blocked, ambiguous or refused Chatbot Testing and Analytics write with an owner and an age.
One quote handles ai chatbot testing and analytics workflow, chatbot improvement plan and bot release checklist. Related searches include ai chatbot testing and analytics cost, ai chatbot testing and analytics setup, ai chatbot testing and analytics consultant, unanswered question report, ai chatbot testing and analytics specialist, chatbot quality assurance, ai chatbot testing and analytics compliance, hire ai chatbot testing and analytics expert, ai chatbot testing and analytics integration, chatbot test set, ai chatbot testing and analytics, chatbot performance report, ai chatbot testing and analytics error handling, ai chatbot testing and analytics service, ai chatbot testing and analytics implementation, ai chatbot testing and analytics duplicate prevention, ai chatbot testing and analytics historical migration, custom ai chatbot testing and analytics, ai chatbot testing and analytics optimization, conversation analytics for support bots, chatbot analytics dashboard, bot resolution rate, chatbot regression testing, ai chatbot testing and analytics agency, ai chatbot testing and analytics developer and chatbot conversation review.
04Who it's for
For front desk managers and know whether your chatbot works before customers find out, and see each week which questions it misses and what to change
A bot is never finished, and the teams that keep improving theirs are the ones that look at it every week.
Support lead
"See what the bot misses."
Unanswered questions are listed.
Product owner
"Release safely."
Regressions are caught first.
Operations manager
"Prove value."
Resolution is measured.
Content writer
"Know what to write."
Gaps are ranked.
Marketing manager
"Report to leadership."
A weekly summary is ready.
Founder
"Trust the bot."
Evidence replaces anecdotes.
05Compare
Chatbot Team to Chatbot Testing and Analytics through a chatbot launched after a few manual tries and never measured again, a zap or a written test set, release checks, a weekly report and a short list of fixes
Each can be launched. Only one is tested against real questions, measured weekly and improved from the results.
| How bots are judged | Launched and forgotten | Silent regressions | Our testing route |
|---|---|---|---|
| What starts the work | Someone notices a change | Any configured event fires | YesA qualified chatbot handoff passes an explicit admission rule |
| How identity is decided | Staff search names or email | A visible field is assumed unique | YesAnecdotes and silent regressions |
| What reaches Chatbot Testing and Analytics | Whatever someone copies | A flat field bundle | YesTest sets, weekly numbers and ranked fixes |
| After an uncertain result | Two people compare both systems | The task retries or stops | YesLooks up, compares, then repairs or assigns |
An older event arrives after a newer state
The event time is compared with the stored state, so a late Chatbot Team change is logged and cannot overwrite a newer test conversation.
A new product line is added and the bot starts giving old prices
The release check flags the price questions as failing, the release is held, the knowledge base is corrected and the test set gains the new questions. The question, the expected answer and the result is searched and the candidate is compared with what was intended, then one of four results is recorded. Only an absent test conversation is ever created.
Connect Chatbot Team to Chatbot Testing and Analytics through the question, the expected answer and the result first; every test conversation and every repair check depends on it.
PricingTest questions, results and metrics set the price
Pricing for testing: bots and test set
Every option for Chatbot Team chatbot testing and analytics has a price you can see. Essentials is $1,160, and the calculator adds the rest.
One setup fee · Range shown first · PDF handover included
View Pricing
Pricing
Build your Chatbot Team to Chatbot Testing and Analytics price
Pick a package, answer three short questions about how Chatbot Team data should reach Chatbot Testing and Analytics, and your price and turnaround move as you choose.
06The process
Six steps from a launched bot to a measured one
Six steps, each with a named output, take the route from brief to a monitored launch.
Collect real questions
We gather real questions from your inbox, chat logs and phone notes, and agree what a good answer looks like.
Approve access
Narrow permissions, a named account and a written list of matching keys are put in place for Chatbot Team before anything else.
Agree metrics and routine
The metrics, the release checks and the weekly review are written down and signed off.
Test the awkward cases
Repeats, late events, missing values and permission loss are run against a test copy of Chatbot Testing and Analytics first.
Launch with notes
Launch day includes the switch-on, a first-run check and the PDF for whoever supports it next.
Watch the first weeks
For the first month we review the checkpoint log with you, look at retries and drift, and fix anything the real data reveals.
07Turnaround
From approved access to live: the timings
The count starts when access to the bot and a set of real questions are available.
Essentials
6 to 10 business days
Workflow
10 to 16 business days
Control
16 to 24 business days
08Before we start
What we will ask you for
Confirmation of which Chatbot Team records we may read
Access to your chatbot platform and its logs, a set of real customer questions and the name of the person who reviews the weekly report
Chatbot Team API access and the events you want the route to use
A written rule for the chatbot handoff that counts
A named person who owns exceptions and mapping decisions
Any existing automations in Chatbot Team or Chatbot Testing and Analytics that touch the same data
09Security and ownership
Only approved fields travel, and neither product is patched
Each Chatbot Team object the chatbot testing and analytics route reads is listed, and each place it writes is listed too, before any build begins.
Neither product is modified
Chatbot Team and Chatbot Testing and Analytics are reached through their published interfaces; nothing inside either is changed.
Scoped, revocable access
Every credential has an owner, a scope and an off switch.
Field minimization
Only allowlisted values reach Chatbot Testing and Analytics. Notes, payment details and other Chatbot Team data stay in Chatbot Team.
Repair begins with a lookup
A retry reads Chatbot Testing and Analytics by the question, the expected answer and the result first, so a doubtful reply never turns into a second test conversation.
Minimal logging
We keep proof that a step happened without keeping what it carried.
Full handover
The field map, credential inventory and recovery notes are yours to keep.
10In their words
What BoldBellows clients say
Verified reviews from operations and finance teams who trust BoldBellows to keep their data moving correctly.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
11FAQ
Chatbot testing: what support and product leads ask
The questions that come up most while buyers compare options, answered once.
Is it worth building Chatbot Team chatbot testing and analytics when a zap exists?
If you only need a chatbot that improves with evidence and doesn't regress, a zap will do it. It will not test before release, measure after and change what the data points to. Closing those gaps is what this build is for.
What goes into the test set?
Real questions from your channels, with expected answers and a list of things the bot must never say.
How often is the bot tested?
Before every release, and on a schedule if you wish, so regressions are caught early.
What does the weekly report show?
Resolution rate, handoff rate, unanswered questions, growing topics and ranked fixes.
Which chatbots can be tested?
Any bot you can send test messages to, on most platforms, as confirmed in the quote.
Can it measure customer satisfaction?
Yes, a short rating prompt can be added, and results appear in the report.
How is testing and reporting charged?
By the bots covered and the size of the test set, as a single fixed total shown in your quote.
Do we get to approve what chatbot testing and analytics reads in Chatbot Team?
The test set, metrics and review routine are laid out first, and the first run happens once you sign them off.
Can we set the conditions under which chatbot testing and analytics runs?
Yes. The Chatbot Team chatbot testing and analytics route can follow rules you define, and the lowest package is $1,160.
What if the Chatbot Team platform behaves differently next year?
Changes are expected, so the route fails safe: the affected record waits and is flagged. Anything needed after the review window is quoted separately.
Next stepStop judging the bot by anecdotes
Give your team a test set, a weekly number and a short list of fixes
Tell us which bot you run and what customers complain about; you receive a written quote before the first test is run.
- From $1,160, paid once
- Written test set
- Weekly report
- No monthly fee from us
Bigger rollouts can be split into phases, each quoted in advance.