A task per A-to-z claim
Created the moment a new claim lands in the case log.
Case Log Task Sync +Amazon Seller case-log tasks
Amazon Seller to Asana, a real owner and a real deadline for every case that lands.
An A-to-z claim heading toward an automatic decision doesn't care that three people had access to the inbox. We turn every new case-log item into a task with an actual assignee and a due date pulled straight from Amazon's own response clock.
View Pricing
From $450, paid once. No per-seat automation bill.
What lands in Asana, in brief
- Amazon's real deadline Not a due date someone guessed
- Your own private SP-API keys Never routed through a shared app
- An actual assignee Never left to "whoever sees it first"
- Lives in your own Asana Not a second tool to check
- From $450 one-off price
01 · the case nobody actually claimed
A shared inbox isn't the same thing as an owner
Three people having access to the case log means three people assuming somebody else is handling it. Amazon's clock doesn't pause for that assumption, and certain case types get decided automatically once the window closes.
- Visibility isn't the same as accountability
- A missed A-to-z window can decide itself
- Nobody notices a case slipping until it's late
- A named person, not a shared inbox
- A due date tied to Amazon's actual clock
- Visible progress, not a silent inbox item
02 · how it works
What actually turns a case into a task
A credential scoped to your account alone checks the case log on a schedule. A genuinely new case triggers a task, complete with the deadline Amazon itself set, not one estimated after the fact.
- 01
We map how your team actually splits cases
Who handles what today, and whether assignment should stay manual or run itself, before anything gets built.
- 02
A case becomes a task with real stakes attached
The deadline, the case detail and the assignment rule all land on the task the moment it's created.
- 03
We test it against real, recent cases first
Actual case-log entries run through the build before you see it live, so the deadlines already check out.
03 · what a task actually holds
A task worth actually being assigned
Whoever picks up the case gets everything they need to start immediately, not a case number they'd have to go look up first.
A single case-log task: what kind of case it is, who owns it, and exactly when it's due.
Policy warnings and listing issues
Covered alongside claims, not tracked somewhere separate.
SLA Deadline Tracking +Amazon's real deadline as the due date
Pulled from the actual response clock, not estimated.
SLA Deadline Tracking +Automatic round-robin assignment
Every case has an owner the second it's created.
Full Compliance WorkflowSubtasks for multi-step cases
Gather evidence, respond, confirm resolved, each its own step.
Full Compliance WorkflowA near-deadline Slack alert
Someone gets pinged before a case gets too close to late.
Extra04 · who it's for
For teams splitting case-log responsibility across more than one person
The same missed deadline looks different depending on whose job it actually was. This makes whose job it is obvious from the start.
Owners accountable for account health
"We lost an A-to-z case nobody realized was even open."
Now every claim has a name and a clock attached from the start.
Support staff working the case log
"I check the same inbox three other people also check."
Round-robin assignment means nobody's duplicating or skipping a case by accident.
Ops leads reporting on response times
"I can't say how fast we're actually responding to claims."
A weekly report finally gives a real number to point to.
Sellers rebuilding after a past suspension
"The reinstatement letter took us three panicked days to figure out the first time."
A ready-made subtask sequence means not starting from a blank page again.
Priced by how much of the case log gets covered
Pick a package, then decide how ownership works
Case Log Task Sync, SLA Deadline Tracking or Full Compliance Workflow as your base, then which case types and how assignment actually happens. From $450, one payment.
View Pricing
- Nothing else to pay once it's delivered
- Somewhere between 4 and 14 days to live
- Larger packages include more rounds to refine it
05 · compare your options
A shared inbox, Zapier, or a task with a real owner and deadline?
Two of these leave the moment of discovery entirely up to chance. Only one of them names an owner the instant a case shows up.
| What actually matters | A shared inbox | Zapier or Make | BoldBellows |
|---|---|---|---|
| Assigns a real owner automatically | Nobody, until someone claims it | Possible, with rotation logic you'd design | Built in, ready from the first case |
| Due date matches Amazon's real clock | Whatever someone estimates by eye | Needs a mapping you'd have to maintain | Pulled straight from the real case |
| Effort as case volume climbs | Costs nothing, chaos scales with volume | Billed per task, rising with your case count | Paid once, from $450, that's the total |
| Who maintains the workflow | Whoever's around to keep the habit alive | Trapped in one person's account, once they leave | Documented in your handover pack, permanently |
A team member out sick right as a case lands
Round-robin assignment alone can hand a case to someone who's unexpectedly unavailable, leaving it stalled just like an unclaimed inbox item would.
The escalation extra watches for a case sitting untouched near its deadline and surfaces it to someone else automatically.
A case that needs more than one person's input
A single task with a single assignee can hide the fact that a case actually needs someone in fulfillment and someone in support to both weigh in.
Subtasks let a case break into real steps with their own owners, instead of forcing everything through one person.
Pricing
Build your Amazon Seller to Asana price
Pick a package, answer three short questions about which case types get tracked, how tasks get assigned, and how the project is structured, and your price and go-live date move as you choose.
06 · process & getting started
From how your team splits cases today to a project that assigns them itself
Five stages carry this from a conversation about your escalation habits to a workspace already holding real case tasks. Most of the setup is ours; what we need from you is a clear picture of who currently owns what.
- Step 01
We walk through how cases get handled right now
Who currently checks the case log, how a case gets claimed today, and where that habit tends to break down.
- Step 02
Both accesses go in during the same call
A scoped SP-API credential issued to you alone, and an Asana workspace connection, set up together while we're talking it through.
- Step 03
The project, fields and assignment rule get built
Task templates, due-date logic and whichever assignment approach you picked all take shape around step one's answers.
- Step 04
Recent real cases are the first thing it runs against
Whatever's currently open or recently closed in your case log gets turned into tasks before you ever open the workspace yourself.
- Step 05
A short walkthrough, then it runs unattended
You see exactly how a case turns into a task and how assignment gets decided, then new cases keep landing without us involved.
Turnaround by package
Nothing on this timeline starts until we're holding both the SP-API keys and the Asana invite. Adding a faster tier at checkout is the only thing that compresses it.
- Case Log Task Sync
- 4–7 business days
- SLA Deadline Tracking
- 7–10 business days
- Full Compliance Workflow
- 10–14 business days
Your side of it
Access to generate an SP-API credential
A regular Seller Central login is enough for us to issue the scoped access we'll actually read from.
Admin rights on the Asana workspace
Enough to add the connection and create the project, even if just for the setup call.
A list of who's actually on the case desk
Names for the assignment rotation, and who should see an escalation if you're adding that extra.
Whatever project structure you already run
We build the case-log project alongside your existing Asana work, not over it.
07 · security and ownership
It reads the case log. It never speaks for you inside a case.
Creating a task and setting its due date is the full extent of what this credential does. It doesn't reply to Amazon, submit evidence, or take any action a real person hasn't approved first.
Read access to the case log, nothing wider
Touching a listing, a price or an order is entirely outside what this credential is scoped to do.
It never responds to a case on your behalf
Submitting evidence or replying to Amazon stays a decision a real person on your team makes.
Tasks land only in the project you chose
Wherever we agreed the case-log project should live is the only place a task ever appears.
Revoke either access and it goes quiet
No further task gets created, and every task already sitting in your workspace stays exactly where it is.
No case data kept anywhere but Asana
Each check reads the case log, creates or updates a task, and moves on without a second database behind it.
The project is yours outright
Nothing about it needs us to keep running. It's simply how your Asana works now, for as long as you keep it.
08 · verified reviews
What BoldBellows clients say
Verified reviews from business owners who use BoldBellows automations every day, across operations, support, sales and reporting, on the Amazon Seller to Asana route.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
09 · questions
What teams ask before they hand off their case log
Drawn straight from conversations with case-desk teams before we started building. If your escalation chain or case volume raises something these don't cover, a quote request is the right place to ask it.
With round-robin on, how does it decide who's next?
It cycles through the names on your list in order, skipping anyone you've marked unavailable. The rotation is visible inside the project, so it's never a mystery who's up next.
What actually triggers the escalation extra?
A case sitting unclaimed as it closes in on its deadline gets flagged to whoever you've named as the backstop, separate from the original assignee. It's built for exactly the case that's about to slip.
Couldn't we just wire this up with Zapier ourselves?
A single trigger making a single task is within reach, but working out each case type's real response window and balancing assignment against who's already carrying a full plate isn't something you drag into place. That's logic you'd have to build and keep patching, billed per task the whole time it runs. We build it once, as a fixed part of the project, instead.
We sell on more than one marketplace. Does one project cover all of them?
The multi-marketplace extra keeps every marketplace's cases inside the same project, tagged by where they came from, so nothing needs a separate workspace.
What do the Plan of Action subtasks actually contain?
A ready-made sequence for a reinstatement appeal, broken into the steps that typically need addressing, so a suspension doesn't mean starting from scratch on what to write.
Is there a monthly bill hiding somewhere in this?
No. The credential only reads your case log, nothing sits stored anywhere outside Asana, and the setup invoice is the only one you'll ever get from us.
Amazon changes how the case log works. What happens then?
Usually new tasks just stop appearing, and that's noticeable within a day or two once someone glances at the project. The aftercare extra covers fixing the mapping for a full 90 days after handover, at no extra charge when it happens.
Stop hoping someone else already claimed it
Give every case a name and a clock the moment it lands
Build your price with the options below, or describe an escalation chain, a multi-marketplace case desk, or a project shape none of the three packages quite cover. Setup starts at $450 and that one invoice is the only bill you'll ever see.
Running case response across a bigger team, or need a structure these three packages skip? Describe how your desk actually works and we'll price the real build. This page also answers searches for amazon seller orders to asana task, amazon seller asana integration and amazon seller asana automation.