New orders
Every order lands with its channel tag attached the moment it clears processing.
Card Alerts +Fully built for Microsoft Teams
BigCommerce to Microsoft Teams, orders as cards you can act on.
We connect BigCommerce to Microsoft Teams for you, so every order posts as an Adaptive Card in the Team and channel that owns it, with a button to open the order and, on higher packages, approve or reject a refund without leaving the card. Running Multi-Storefront? Retail, wholesale and marketplace orders each land as their own distinct message from the start.
View Pricing
From $445, paid once. No per-seat automation bill.
The short version, before the details
- All plans Standard to Enterprise
- Scoped access Your own account
- Real Adaptive Cards Not a plain text ping
- Sits inside your own Teams Nothing here belongs to a third-party app
- From $445 one-off price
01 · the plain-text problem
A ping with no order details is barely worth reading
Most DIY Teams alerts are a plain text message, or nothing at all, because Teams has no native BigCommerce connector. A card someone can't act on gets skimmed, then ignored.
- No native BigCommerce connector for Teams
- Plain text, no order number or total
- Nothing to click, nothing to approve
- Each channel's orders land in their own space
- Order number, total and channel on every card
- An approve or view action right on the card
02 · how it works
How we connect BigCommerce to Microsoft Teams
A compact, read-only connection links your store to Teams, built and tested entirely by us. No Power Automate flow or custom bot for you to assemble.
- 01
An incoming webhook connector goes on your channels
You add it from the Teams channel settings yourself, in a couple of clicks, while we walk you through it live.
- 02
An order lands, an Adaptive Card gets built
The thin webhook is just a nudge, so we pull the full order from BigCommerce and assemble the card's JSON from that.
- 03
Every button gets clicked before you see it
View Order, Approve, Reject: each one runs against a test order first, so nothing surprises you on day one.
03 · what reaches your channels
One card design per event, not one design for everything
A stock warning and a new sale need different fields on the card and a different audience reading it. We design each one on purpose.
A new-order card: channel, customer, total and a View Order button, posted the moment the order settles.
Refunds & cancellations
Whoever handles money sees it the moment it happens, not at end of day.
Channel Router +Low and out-of-stock
Crossing a reorder point drops a card straight into whichever channel your warehouse actually watches.
Approval CommandApprove or reject, inline
A refund's Adaptive Card carries the buttons to action it, no separate app to open.
Approval Command@mentions on high value
A named person is @mentioned the moment an order crosses a value you set.
Approval CommandDaily digest
A single wrap-up card lands once a day with the numbers by channel, nothing more.
Channel Router +04 · who it's for
For the teams whose whole day already runs inside Teams
Different departments read different things. This makes sure each one only sees the cards that are actually theirs to act on.
Operations leads
"Nothing official connects BigCommerce to Teams."
So we build the connection around how your channels are actually organized, not around a generic webhook.
Warehouse and fulfilment
"By the time we noticed, we'd already sold out."
A reorder-point card in the warehouse channel closes that gap before it costs a sale.
Finance and support
"A refund sat unnoticed for a fortnight."
Now it's a card with a decision button, sitting in the one channel finance actually reads.
Multi-storefront owners
"Everything from every channel lands in one heap."
Each storefront gets sorted to its own Team or channel from the very first card.
No calls, no back-and-forth, a price you can trust
Configure it here, watch the total move
Card Alerts, Channel Router or Approval Command, plus a handful of choices about routing and card actions. From $445, paid once, not monthly.
View Pricing
- Paid once, not billed monthly
- Live in 3 to 13 working days
- Revision rounds built into every tier
05 · compare your options
BigCommerce to Teams: a webhook, Power Automate, or done for you?
Getting something into Teams isn't the hard part; any of these can manage that. What separates them is order volume across multiple channels, and whether a card can do more than just sit there.
| What matters | A bare webhook | Power Automate flow | BoldBellows |
|---|---|---|---|
| Real Adaptive Cards | Plain text only | Possible, but you build it | Built, tested and handed to you |
| Approval actions on the card | Not possible | Needs custom flow logic | Approve or reject, built in |
| Webhook followed up with a real read | Often missed | Depends on the flow's design | Every webhook fetches the full record |
| Who owns it | You | Whoever maintains the flow | You, in your own Teams tenant |
A webhook cap you'd hit by accident
Each BigCommerce store, client and scope combination gets only ten webhooks to work with.
One registration on our side handles every channel and event type from there.
A webhook that says nothing on its own
Without a follow-up API call, a card would show an order id and nothing else worth reading.
We fetch the order first, so the card that posts always has real detail to show.
Pricing
Build your BigCommerce to Microsoft Teams price
Pick a package, answer four short questions about your Teams, your channels and your cards, and your price and go-live date move as you choose.
06 · process & getting started
From your routing notes to live cards in Teams
There are six stages here, and we run most of them. You're only needed for a short brief, about ten minutes to set up the connection, and a quick review near the finish.
- Step 01
Draw the org chart for your cards
Which Team, which channel, which event: a short brief tells us where sales, warehouse and finance actually sit.
- Step 02
Two logins, fifteen minutes
A scoped BigCommerce API key on your side, an incoming webhook connector added to each channel on ours to walk you through.
- Step 03
The cards get designed
Field by field, we lay out what each Adaptive Card shows and which buttons, if any, sit underneath it.
- Step 04
Every order type gets rehearsed
A retail sale, a wholesale order, a refund and a stock dip each run through before your team ever sees a live card.
- Step 05
Live for a few days, under your eye
Real cards land in real channels while you watch, and your package sets how many change requests come after.
- Step 06
We step back, the cards keep coming
A written PDF covers every rule we built, and posting continues without us in the loop.
Turnaround by package
Counted in working days once your access is in hand. A faster lane is a price-builder toggle away.
- Card Alerts
- 4 to 6 days
- Channel Router
- 6 to 9 days
- Approval Command
- 9 to 13 days
Your side of the build
A BigCommerce login
Enough to set up the scoped API key yourself, or hand us a staff login and we'll do it.
Owner rights on your Teams tenant
Enough to add a connector to whichever channels end up carrying a card.
A rough org chart
Who owns sales alerts, who owns warehouse alerts, who signs off a refund.
Whatever's running already
An existing Power Automate flow doesn't need tearing out. We build around it.
07 · security and ownership
A scoped key, a card that only speaks, never writes
The connection reads your orders and does nothing else to your store. Every card it posts lands in a channel you named, in a tenant you control.
Scoped to reading, nothing more
Products, prices and customer records stay exactly as they were before we connected.
Show as much or as little as you like
Drop a surname to an initial, or leave the name off the card altogether, your call.
Pinned to the channels you name
Nothing posts anywhere else, and only that channel's members ever see it.
Cut off in seconds
Pull the connector or kill the API key, and the next order posts nowhere.
We're a pipe, not a warehouse
Your order data passes through the sync and lands in Teams. None of it sits on our infrastructure afterward.
Nothing rented, nothing expiring
The connector and every card design belong to your tenant, paid for once.
08 · verified reviews
What BoldBellows clients say
Verified reviews from business owners who use BoldBellows automations every day, across operations, support, sales and reporting, in the BigCommerce to Microsoft Teams route.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
09 · questions
What people ask before their first card posts
Built up from questions on real projects. Anything missing can go straight into your quote request.
Where does your work stop and Teams's own tools start?
Adding a webhook connector is one line item in a much longer job. The card layouts, the routing logic by channel and value, the approval buttons and the digest schedule are all things we design and test against your real orders before you see them.
Microsoft doesn't sell a BigCommerce connector, so how does this reach Teams at all?
An order or stock event fires a BigCommerce webhook, but that webhook is just an id. We treat it as a signal to go fetch the real order over the REST API, and only then build the card from what comes back.
Does an Approve tap on the card actually do anything?
On Approval Command, yes. The card ships with Action.Submit buttons wired to your workflow, so a refund gets a decision without anyone switching out of Teams to find it.
Couldn't we just build this ourselves in Power Automate?
For a single trigger, sure. Past a handful of event types it gets rough: BigCommerce's webhook ceiling per scope, a flow that can't distinguish a retry from a genuinely new order, and Adaptive Card JSON for approval buttons that isn't trivial to hand-build. We hand you a de-duplicated build you own outright.
We run several storefronts under Multi-Storefront. Does that cause problems?
No, it's built around exactly that. A channel id rides along with every order, so retail can post to one Team, wholesale to another, or all of it can land in one channel with a tag telling them apart.
What's the ongoing risk to our data, and does the bill grow with us?
The API key can read, never write, and a name can be trimmed to an initial or dropped from the card. We hold nothing after the card posts, the build lives in your tenant, and one payment covers it regardless of how many orders come through.
And if Microsoft or BigCommerce ships a breaking API change?
The sync health log catches a broken run the day it happens. Add aftercare and whatever the change broke gets patched over the following 90 days at no charge.
Cards your team can actually act on
Give your orders a home in Teams that isn't a plain ping
Build your price now, or describe a setup that doesn't fit the packages, an unusual approval chain, several storefronts, a Team structure we haven't listed. From $445, paid once, no seat fees added on top.
Five-plus storefronts, or a separate warehouse system to account for? Describe it in a quote request and we'll figure out the routing together. This page also answers searches for sync bigcommerce orders to teams, bigcommerce microsoft teams integration and bigcommerce teams adaptive cards.