The same ten questions weekly
Answers lived in threads.
Dialogflow Google Chat bots for companies that live in Google Workspace
The Dialogflow CX Google Chat integration needs a Google Workspace account with Chat, a Google Cloud project where both the Google Chat API and the Dialogflow API are enabled, and an app name and avatar. BoldBellows records the Chat space, the sender and the message ID before an answer is drafted, replies in the space where the question was asked and keeps private questions private, then builds the intents and flows for your most frequent questions, such as password resets, leave balances and expense rules, answers from your policy documents, routes a request that needs a person to the right owner with the details already filled in, logs every question the bot could not answer, and reports the top gaps to the policy owners each week. Private questions stay in direct messages.
From $1,685, paid once. Build a Dialogflow Chat bot.
B2Before and after
Internal questions arrive in whichever channel is closest: where is the leave policy, how do I reset my VPN, who approves a purchase. The same ten questions are answered by the same three people every week, and the answer lives in a chat thread that no one will find next month. The handbook is out of date because no one sees which questions it fails to answer. A bot that answers in the wrong place can also expose a private question to a whole room.
Sound familiar?
Answers lived in threads.
It was hard to find.
Unanswered questions were not logged.
It had no owner.
The bot replied in the room.
Sources were not refreshed.
Before
After
D4How it works
Events are filtered, keyed, searched and then written, with a record at each stage.
The event arrives from Dialogflow, is logged with its identifiers, and is qualified or set aside.
The question is matched to an intent or document, answered in place, or routed to an owner.
Gaps are logged, the weekly report goes to the owners, and sources are refreshed.
E5Inside your space
Direct makes the route safe to run. Managed makes it complete. Watchful makes it last.
Direct
Reads the current Dialogflow state behind the event so stale or partial notices are not acted on.
Direct
Holds the Dialogflow identifier next to the Google chat bot outcome it created, which lets a retry confirm the work rather than repeat it.
Direct
Stops an incomplete Dialogflow record before it produces a half-filled message in the Chat space.
Managed
Gives every event one of four outcomes using the message ID and its space: new, update, done or unclear.
Managed
Recognizes the employee and the space they asked in.
Managed
Decides who owns each topic and which requests need a person.
Watchful
Compares state across Dialogflow and the Chat space and ranks each gap by age.
Watchful
Flags policy documents that have not been refreshed.
Watchful
Shows who is responsible for each class of exception between Dialogflow and the Chat space.
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G7Who it is for
Employees want an answer where they already ask, and policy owners want to know which questions the handbook cannot answer.
"Answer me now."
I get it in Chat.
"Stop the repeats."
The bot answers the usual ones.
"Show me the gaps."
Unanswered questions are logged.
"Route my request."
It reaches the owner filled in.
"Keep private things private."
Direct questions get direct answers.
"Keep it current."
Sources are refreshed.
Budget is driven by spaces, questions and requests
Decide the scope of Dialogflow Google chat bot in the panel below and read a firm figure and a delivery range. It begins at $1,685.
One setup fee
I9Your options
Each can post an answer. Only one answers in place, routes requests and logs what it could not answer.
| The first step | a shared document nobody opens | A marketplace connector for the Chat space | BoldBellows and its Dialogflow Google Chat app |
|---|---|---|---|
| What starts the work | Word of mouth in the team | Every delivery attempt | An event admitted by rule, not by default |
| How identity is decided | A manual lookup each time | A field anyone can edit | Space name, sender and message ID, with the matched topic |
| What reaches the Chat space | Anything that fits the form | A single-step write | An answer in the space, a routed request, or a logged gap |
| After an uncertain result | Discovered at month end | Tries again without checking | Holds the case with evidence for an owner |
Each event carries its own time, and the route applies it only if it is newer than what the Chat space already shows.
The bot answers in the direct message and not in any shared space, and if it cannot answer, the gap is logged without naming the person. With the message ID and its space the route can say whether the work is missing, done, off, or unclear, and it says so in the log. Matching and differing records are handled separately; only a missing one is created.
Choosing the message ID and its space is step one; the field map and the branches are built on top of it.
Pick a package, answer three short questions about how Dialogflow data should reach Google Chat Bot, and your price and turnaround move as you choose.
J11The process
A short, repeatable process of six steps, ending in a launch review.
We gather the questions people ask most, the documents that answer them and who owns each topic.
A restricted login for Dialogflow comes first, the same for every tool Google chat bot writes to, followed by an agreed list of matching keys.
Which topics the bot answers, which it routes and what it must never answer are written out and approved first.
Duplicate deliveries, slow events, blank fields and denied permissions are run in a test copy of the Chat space.
Handover closes the project: a live route, a checkpoint to prove it, and documentation to run it.
For a short period after launch we respond quickly to anything unexpected in the live route.
K12Turnaround
The range begins on the day access to Dialogflow and the connected tools is confirmed.
6 to 10 business days
10 to 16 business days
16 to 24 business days
L13Getting started
M14Safety and ownership
Dialogflow data is read through an account you control, kept to the Google chat bot fields, and never copied beyond what is needed.
Because nothing inside Dialogflow or the Chat space is modified, switching the route off returns both tools to how they were.
Connections are restricted to the objects on the approved list.
Each mapped field has a reason recorded beside it, so a later review can tell why it was sent.
The route finds the message through the message ID and its space before choosing between create, update and leave alone.
Only technical identifiers reach the run history.
The finished route and its explanation are delivered together.
N15In their words
Verified reviews from business owners who use BoldBellows automations every day, from marketing and sales to support and operations.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
P16FAQ
The essentials in question-and-answer form, with room for your own in the quote request.
To get employees answered in Chat in seconds, with the questions no one could answer logged for the owners, a connector will do. To answer in the space where the question was asked, keep private questions private or log the gaps, you need a designed route. Each of those is covered, tested and handed over in writing.
A Google Workspace account with Chat and a Cloud project with the Chat and Dialogflow APIs enabled.
No. It is pre-GA, so we plan for that.
Text in the agent's default language.
In the space where the question was asked, or in a direct message.
To the owner of the topic, with the details filled in.
They are logged and reported to the policy owners.
Yes. We draw up the field map for Dialogflow Google chat bot, you check it line by line, and nothing is built until you agree.
Yes. We write your conditions for Google chat bot into the build, from $1,685.
Dependencies are listed at handover. A breaking change pauses just the part it touches and alerts your owner, and post-review fixes are quoted separately. Related searches this service covers include custom dialogflow google chat bot automation.
Q17Put the answers where your team already asks
One trigger, one result, one person for exceptions: with those, Dialogflow Google chat bot is priced from $1,685.
For enterprise-scale or multi-region needs, request a tailored quote.