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Dialogflow data stores for teams whose documents change faster than their agent

Dialogflow knowledge base automation that scopes data stores by topic, keeps sources current and links the source behind every answer

A Dialogflow CX data store can draw on website URLs, BigQuery tables, Cloud Storage files and several other sources, and it can hold FAQ pairs as well as unstructured documents, with imports that either add and update documents or replace everything. BoldBellows records the source, its version and the date it was indexed before it can answer a question, searches only the data stores meant for the topic and links the source it used, then sorts your material into data stores by product or topic, chooses the right source type for each, sets the import mode so an update never wipes good content by accident, verifies the domains the website sources need, records the snippet each answer used, and saves the questions that found nothing. The owners of each topic receive that list so the next document fills the gap.

View Pricing

From $960, paid once. Build a Dialogflow knowledge base.

  • Build a Dialogflow knowledge base
  • Scoped by topic
  • Source linked on every answer
Dialogflow knowledge base automation that splits websites and documents into topic-scoped data stores keeps them fresh links the source behind each answer and lists the questions it could not answer, built by BoldBellows

Controls built into the Dialogflow AI route

  • Data stores by topicsmall and focused
  • Sources kept freshscheduled imports
  • Source linkedon each answer
  • Gaps listedquestions with no match
  • Honest reportingFailed runs are reported with their cause, not hidden
  • Predictable cost$960 to begin; Dialogflow and AI Knowledge Base subscriptions remain your own

B2Before and after

Point the agent at the whole site and nothing is found reliably

The quick start is to give the agent the whole website and every file. It answers well in a trial and then misleads in ordinary use: an old pricing page outranks the new one, a page about one product answers a question about another, and the answer carries no hint of where it came from. Importing new data with the wrong mode can replace good content, and a website that the search indexer has not crawled never appears at all. When a question has no answer, the agent either guesses or says nothing useful.

Sound familiar?

The wrong product's answer

One store held every product.

An old page outranking a new one

Sources were never refreshed.

A guess when nothing matches

Gaps were not handled.

An answer with no source

The snippet was not recorded.

Good content overwritten

The import mode was wrong.

A site that never appears

It had not been crawled.

The same business, with an agent that finds the right document

Before

Before Dialogflow to AI workflow automation: manual messages exports, duplicates and broken formulasThe old way: a weekly loop of export, copy, paste and fix by hand, every Monday.1Export2Copy3Paste4FixMONDAYS8:47rebuild!
  • Each notice is trusted as it stands
  • One crawl of everything, answering from the wrong source
  • Nobody can tell where an answer came from

After

After Dialogflow to AI workflow automation: one clean workflow that matches DialogflowThe new way: one clean AI workflow workflow with Dialogflow messages and status changes, a live total and a badge showing totals match.Dialogflow messages · liveMessagesMessagesDaily messagesQueueMessageContactStatus changeReplies#1048Maya Chen–9#1049Omar Hale–14#1050Lena Brooks-15#1051Sam Ortiz–21#1052Priya Nair–7Total4956Matches Dialogflow
  • Matching uses a pairing of the source URL or file, its version and the answer snippet; titles and labels are ignored
  • Data stores scoped to a topic and kept fresh
  • Every answer links to its source

D4How it works

How your documents become answers that name their source

The sequence is fixed so that a replay reaches the same answer every time.

How Dialogflow to AI workflow automation works: messages in, one clean proposal each, on a scheduleA formula bar reading SYNC from Dialogflow to AI, above three steps: your agent, the sync that checks every proposal once, and your workflow.fx=SYNC("Dialogflow", "AI", every 15 min)1Your agentMessages, items, status changes2The syncChecks every proposal once3Your workflowQueues and dashboard#1048 Maya C. 9#1049 Omar H. 14#1050 Lena B. 5#1051 Sam O. 21#1048 Maya C. 9#1049 Omar H. 14#1050 Lena B. 5#1051 Sam O. 21Duplicates0Status changes fixed1213How Dialogflow to AI workflow automation works: messages in, one clean proposal each, on a schedule, stacked: a formula bar and three steps: your agent, the sync, your workflow.fx=SYNC("Dialogflow", "AI")1Your agentMessages, items, status changes2The syncChecks every proposal once3Your workflowQueues and dashboard#1048 Maya C. 9#1049 Omar H. 14#1050 Lena B. 5#1051 Sam O. 21#1048 Maya C. 9#1049 Omar H. 14#1050 Lena B. 5#1051 Sam O. 21Duplicates0Status changes fixed1213

1. Filter at the door

The Dialogflow event is authenticated and recorded first; only a Dialogflow event that matches the rule continues.

2. Sort, import, schedule

Sources are sorted by topic, imported in the right mode and refreshed on a schedule.

3. Search, link, log gaps

The agent searches the right store, links the source and saves what it could not find.

E5Inside your workflow

Inside the knowledge base: the parts that sort, search and link

Each layer adds one job: Kickoff decides, Build-out delivers, Review verifies.

Owner dashboard fed by Dialogflow to AI workflow automationOwner dashboard in AI workflow: a 30-day conversions trend with a moving marker, status change reasons and key rates.Conversions trendLast 30 days0.12k0.09k0.06k0.03k7422 Aug1 Sep10 Sep21 SepWhy status changesDuplicate5Wrong owner3Withdrawn2Late2Success rate3.4%+0.3 ptsRepeat rate38%+2 ptsReport due412Friday

Kickoff

Qualification check

Applies the written qualification rule to each event and keeps the result beside it.

Kickoff

Stable identity ledger

Logs who reviewed which Dialogflow proposal and when, alongside the evidence they were shown.

Kickoff

Mapping documentation

Produces the field map as plain documentation your team can read and keep.

Build-out

Source classifier

Decides which data store each page or file belongs to.

Build-out

Snippet matcher

Checks a pairing of the source URL or file, its version and the answer snippet in the AI workflow before any write, which is what makes replays harmless.

Build-out

Scope and schedule matrix

Decides which stores an agent may search and when sources refresh.

Review

Gap register

Flags any proposal whose content no longer mirrors Dialogflow, and says since when.

Review

Freshness monitor

Flags sources that missed their refresh.

Review

Exception alerts

Notifies the right person when an exception appears, not the whole team.

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G7Who it is for

Fits software vendors and whoever must make a Dialogflow CX agent answer from your documents: organize sources into data stores by topic, keep them fresh, link the source behind each answer and show what could not be found

Customers want the answer from the current document, and content owners want to know which documents are missing, on the Dialogflow Knowledge Base service.

Customer

"Give me the current answer."

Sources are refreshed.

Content owner

"Show me the gaps."

No-match questions are listed.

Support lead

"Fewer wrong answers."

Each topic has its own store.

Engineer

"Keep imports safe."

The mode is chosen on purpose.

Compliance lead

"Show the source."

Every answer links to it.

Owner

"Keep the cost down."

Searches are scoped.

What changes the price: sources, snippets and answers

Cost your knowledge base, one source at a time

Price the route that suits you: three decisions, one live total, entry at $960.

View Pricing

One setup fee

I9Your options

Side by side: one big crawl of the whole website, a zap and a Dialogflow data store split by topic and kept fresh

Each can search. Only one scopes stores by topic, keeps them fresh and links the source used.

Comparison table: Side by side: one big crawl of the whole website, a zap and a Dialogflow data store split by topic and kept fresh
How a source startsA single help pageA generic chatbotOur sourced knowledge base
What starts the workAn owner checking dailyAny update at allApproved Dialogflow events only
How identity is decidedDecided case by caseThe display textOne key: source URL or file, its version and the answer snippet
What reaches the AI workflowA fraction of the recordA minimal recordAn answer from the right data store with its source, or a logged gap
After an uncertain resultRe-run and hopeRetries on a timerProves the outcome before repeating anything
By handAutomatedTime each week3 hours10 minErrors a month120Files to juggle371

A delayed event meets a newer record

The stored time of the last confirmed change guards every write, so a late Dialogflow event cannot regress the proposal.

A product page is rewritten overnight

The scheduled import replaces the old passages, the same question is asked again in the morning and the new wording is returned with its link. Searching the AI workflow on a pairing of the source URL or file, its version and the answer snippet shows whether the proposal is already there, and whether it is right. Nothing new is created unless the lookup comes back empty.

We begin by fixing a pairing of the source URL or file, its version and the answer snippet, and every test afterwards checks that it still holds.

Pricing

Build your Dialogflow AI Knowledge Base price

Pick a package, answer three short questions about how Dialogflow data should reach AI Knowledge Base, and your price and turnaround move as you choose.


Choose your packageRequired

The three packages differ by how much routing, reconciliation and governance sits around the Dialogflow to AI Knowledge Base route.

A focused production route for one Dialogflow event family and one governed knowledge base queue, delivering Dialogflow knowledge base automation that splits websites and documents into topic-scoped data stores, keeps them fresh, links the source behind each answer and lists the questions it could not answer with identity, evidence and failure controls from day one.

  • One approved Dialogflow event family and business-state admission rule within the Dialogflow Knowledge Base service.
  • One authorized account, workspace, organization, or base boundary within the Dialogflow Knowledge Base service.
  • One Knowledge Base object contract with field and relationship mapping
  • Stable matching through Google Cloud project plus location, agent, environment, session, intent, page, or webhook request ID and source identity paired with the authoritative knowledge base record, execution, conversation, transaction, or decision identifier
  • Tests for duplicates, stale events, malformed data, denied access, and timeouts within the Dialogflow Knowledge Base service.
  • Implementation map, test record, and premium PDF operations handover within the Dialogflow Knowledge Base service.

Adds branching, existing-record matching and a bounded historical pass for teams whose Dialogflow signals need more than one approved knowledge base path, while still delivering Dialogflow knowledge base automation that splits websites and documents into topic-scoped data stores, keeps them fresh, links the source behind each answer and lists the questions it could not answer.

  • Everything in Signal
  • Up to four approved routing or state-transition branches within the Dialogflow Knowledge Base service.
  • Existing-record resolution and one bounded historical checkpoint within the Dialogflow Knowledge Base service.
  • Lookup-before-replay protection for uncertain writes
  • Named exception ownership and a decision-ready evidence packet within the Dialogflow Knowledge Base service.
  • Field, permission, and destination-state validation before mutation within the Dialogflow Knowledge Base service.

Adds reconciliation, drift detection and an aged-exception report for teams that now depend on knowledge base proposals every day.

  • Everything in Routing
  • Scheduled source-to-destination reconciliation
  • Schema, field, scope, and webhook drift checks within the Dialogflow Knowledge Base service.
  • Volume-aware retry ceilings and stale-event protection
  • Aged-exception reporting with ownership status
  • Thirty-day release watch and operating review

For Dialogflow Knowledge Base, multi-business-unit routing, unrestricted bidirectional synchronization, regulated archives, unsupported extensions, or additional destination systems receive a separate written quote. Third-party subscriptions and usage charges are excluded.

Which Dialogflow changes should be allowed to start an AI knowledge base decision?Required

Governed lifecycle set: Use this when several documented Dialogflow states must converge on one knowledge base decision.

How should a Dialogflow record that already has an AI knowledge base decision be recognized?Required

Ambiguity queue: Send zero-match and multi-match knowledge base cases to a named reviewer instead of letting the model guess.

What should happen when an AI knowledge base action can't be confirmed?Required

Managed repair case: Give every uncertain knowledge base action an owner, a live-state comparison and an approved replay decision.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what your rollout needs, watch the total, switch it back off.

J11The process

Six steps from a pile of pages to a governed knowledge base

Six steps from kickoff to a monitored route, each with a written result.

  1. Inventory the sources

    We list your websites, files and tables, who owns each one and how often it changes.

    Day 1
  2. Approve access

    Before any build, Dialogflow access is scoped, the model is chosen and each proposal type is given an approver.

    Access review
  3. Agree the structure

    Which data stores exist, what goes in each, which agents may search them and how often they refresh are written out and approved first.

    Build phase
  4. Acceptance runs

    Normal and awkward records are pushed through a test the AI workflow, and you sign off the results before go-live, for this Dialogflow Knowledge Base service.

    Before you review
  5. Launch with notes

    Launch day includes the switch-on, a first-run check and the PDF for whoever supports it next.

    Release day
  6. Close the loop

    A final review confirms the success measures agreed at the start and records what to watch next.

    Day 1
Handover for Dialogflow to AI workflow automation: notes, a checked run and a health checkHandover pack: a checklist of plain-English notes, a PDF to keep, and a sync health card showing the last sync completed.Your handover notesEvery queue, explainedWhere each number comes fromAdding a field safelyIf a sync ever stopsWho to contact, in plain wordsPDFPremium handover notesA PDF you keep and shareSync healthLast sync 06:00 · all OKDaily checks · alert email if anything stops

K12Turnaround

From approved access to live: the timings

We start counting when Dialogflow access and the model connection are signed off.

Kickoff

6 to 10 business days

Build-out

10 to 16 business days

Review

16 to 24 business days

L13Getting started

What we will ask you for

Confirmation of which Dialogflow records we may read

Access to your websites and documents, a Dialogflow CX agent to attach the data stores to, and a named owner for each topic

The Dialogflow account owner's sign-off for the connection

A list of the statuses or stages that matter to you

A short description of how the team works in the AI workflow today

Your retention rule for anything the route logs

M14Safety and ownership

Only listed fields move, and every permission is explained

Credentials stay with the route, never the model: it sees approved Dialogflow fields and returns proposals that wait for sign-off.

Read-only Dialogflow to AI workflow access: your data stays yoursAn access list where only named people can open the workflow and link access is switched off.Who can open this workflowYYouOwner · Full controlSAgent teamViewer · Read-onlyAAccountantViewer · Read-onlyAAnyone with a linkNo access · OffNamed people onlyRevoke any time

Outside the core

The route runs beside Dialogflow and the AI workflow, not within them, so neither vendor's own updates collide with it.

Scoped, revocable access

Every credential has an owner, a scope and an off switch.

Only approved values cross

What appears in the AI workflow is exactly what the Dialogflow field map lists, and the map is part of the handover.

Doubtful writes are verified

If a response goes missing, the AI workflow is searched by a pairing of the source URL or file, its version and the answer snippet and the outcome recorded before anything else happens.

Minimal logging

We keep proof that a step happened without keeping what it carried.

Full handover

The field map, credential inventory and recovery notes are yours to keep.

N15In their words

What BoldBellows clients say

Verified reviews from business owners who use BoldBellows automations every day, from marketing and sales to support and operations.

AI Workflow Automation for Agencies

Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.

Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.

Samuel BoatengVerifiedAccra, Ghana

AI Customer Journey Automation

We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.

It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.

Nadia HassanVerifiedCairo, Egypt

AI CRM Automation

Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.

Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.

David KimVerifiedSeoul, South Korea

AI Voice Assistant

BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.

Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.

Hannah JohnsonVerifiedChicago, USA

AI Automation Partner

BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.

Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.

Kwame MensahVerifiedKumasi, Ghana

AI Chatbot & Customer Support

BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.

What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.

Maria GonzálezVerifiedMadrid, Spain

AI Content & Social Media Automation

Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.

It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.

Daniel BrooksVerifiedToronto, Canada

AI Lead Qualification & Sales Automation

Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.

It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.

Aisha MohammedVerifiedDubai, UAE

AI Video & Voice Automation

We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.

The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.

Lucas SteinerVerifiedMunich, Germany

P16FAQ

Dialogflow knowledge bases: what content teams ask

The questions that come up most while buyers compare options, answered once.

Is access read-only?Who owns the result?What happens after handover?Can it be changed later?Open any question
How is this different from a Dialogflow automation with a language-model action?

Answers that come from your current documents and say where they came from is easy. The hard part, which a zap skips, is to scope each data store to its topic, keep sources current or link the source behind an answer. That is the extra we deliver on top of the trigger.

Which sources can a data store use?

Website URLs, BigQuery, Cloud Storage and other supported sources.

Do websites need verification?

Yes, the domain has to be verified.

Can it hold FAQs?

Yes, as an FAQ data store.

How do I know which source was used?

The route records the snippet and its link with each answer.

What about a site with thousands of pages?

Up to 200,000 pages are indexed; beyond that indexing stops.

What about questions it cannot answer?

With Dialogflow Knowledge Base in place, they are saved with their wording so you can write the missing document.

What data from Dialogflow does the model never receive?

The first deliverable is the field map for Dialogflow.

Can the route respect our regions and teams in the Dialogflow Knowledge Base service?

Yes. The rules are yours: we turn them into conditions the route enforces on every proposal, from $960.

What if the schema of the answer changes in the Dialogflow Knowledge Base service?

Changes are expected, so the route fails safe: the affected record waits and is flagged. Anything needed after the review window is quoted separately. This page also answers searches for custom dialogflow knowledge base automation.

Q17Make your agent answer from the document that is true today

Give your customers answers with their source attached

Share the trigger, the outcome you want and the person who signs off, and the Dialogflow AI route is priced from $960.

  • From $960, paid once
  • Data stores by topic
  • Source linked
  • No monthly fee from us

Bigger rollouts can be split into phases, each quoted in advance.