A default voice
Heard by every caller for a year.
ElevenLabs conversational AI agent setup for brands that care how their phone line sounds
ElevenLabs conversational AI agent setup with a chosen voice, a tight prompt, a knowledge library and tools that do real work
The voice is the first thing a caller notices about an ElevenLabs agent, and the prompt and knowledge are what the caller remembers. BoldBellows chooses the voice, writes the system prompt and the first message, loads the knowledge the agent may speak from and lists the tools it may use during a conversation, tunes how the agent takes turns, tests the voice with the people who will hear it, connects your telephony and tools and reviews the first conversations line by line, then performs the ElevenLabs conversational AI agent setup in stages: a short list of candidate voices is auditioned with the people who will hear them, the system prompt is written for speaking rather than reading, the knowledge library is loaded and tested, tools are added for actions such as booking or lookups, telephony is connected, and the first batch of conversations is reviewed together before the agent is widely used. Custom ElevenLabs conversational AI agent setup can add several voices or languages.
View Pricing
From $1,350, paid once. ElevenLabs conversational AI agent setup.
Why Voice Team elevenlabs voice agent can be audited
- A voice you chose tried by the people who will hear it
- A prompt written for speaking short turns, plain words
- Knowledge that holds up tested before launch
- Tools with limits actions you allow, logged
- Named repair owner Each blocked item has one person who clears it
- No renewal date $1,350 covers the build once, and nothing renews afterwards
01 · the robotic voice problem
A voice that sounds like a machine makes callers hang up before the answer arrives
A default voice is chosen in a minute and then heard by every caller for a year. It reads the prompt in a flat tone, speaks over people who pause, and apologizes after every sentence. The knowledge attached to the agent is a single pasted document, and nobody has tested whether the agent can find anything in it. Tools are added without limits, so the agent can offer discounts nobody approved. The first complaint is about the voice and the second about what it said.
Flat delivery
The agent reads, it does not talk.
Talking over callers
Turn-taking was never tuned.
- Every Voice Team update makes another agent conversation
- The voice was picked in a minute and never revisited
- Tools are connected without limits or review
- Any repeat locates its agent conversation through the agent, the conversation and the tool result
- The voice was chosen with the people who will hear it
- Every tool has limits and every early chat is reviewed
02 · how it works
How a prompt and a voice become an ElevenLabs agent callers are glad to speak to
A change must qualify first; its agent conversation is then found by key and only the missing fields are written.
- 01
Receive and test
The Voice Team notification is verified, logged with its account, resource and time, and tested against your written rule.
- 02
Choose, write, load
The voice is auditioned, the prompt is written for speaking and the knowledge library is loaded and tested.
- 03
Connect, tune, review
Tools and telephony are connected, turn-taking is tuned and the first conversations are reviewed together.
What the build relies on in Voice Team
A voice, a prompt and a library
An ElevenLabs agent pairs a chosen voice with a written prompt and a knowledge library, which is why the build tunes all three together and tests the sound as well as the wording.
Sound is half the product
Because callers judge an agent by how it sounds before what it says, voice, pace and turn-taking are tuned as carefully as the words.
Repair rule
Before any retry the route reads ElevenLabs Voice Agent through the agent, the conversation and the tool result, so a second request never doubles the first.
03 · what ships in the build
How an ElevenLabs setup works: choose, tune and review
Basic opens the door. Managed does the building.
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Rule gate
Compares each Voice Team voice call event with the rule you wrote and files the verdict beside it.
BasicStable identity ledger
Tracks each Voice Team item through elevenlabs voice agent and stores the result, which is what lets a repeat be recognized.
BasicMapped-field filter
Passes only the Voice Team values on the signed map to ElevenLabs Voice Agent and leaves everything else in Voice Team.
BasicVoice audition
Compares a short list of voices with the people who will hear them and records the choice.
ManagedSpeaking-style prompt
Writes the prompt for the ear, with short turns, one question at a time and no filler apologies.
ManagedKnowledge library
Loads approved documents and checks that the agent finds the right passage.
ManagedTool limits
Sets what each tool may do, with ceilings and a log of every use.
GovernedEarly conversation review
Reads the first conversations together and updates the prompt from what is found.
GovernedOpen-issues board
Shows every blocked, unclear or rejected ElevenLabs Voice Agent write with who owns it and how old it is.
Governed04 · who it's for
For clinic administrators, then for those who give callers a voice that sounds like your business and an agent that knows what it is talking about
A voice agent is judged in the first five seconds by its sound and for the rest of the call by its sense.
Brand manager
"Sound like us."
The voice is chosen and tuned for the brand.
Operations manager
"Make it reliable."
Tools have limits and every use is logged.
Marketing lead
"Delight callers."
Pace and tone are tested with real people.
Developer
"Know what changed."
Prompt versions and tests are kept.
Founder
"Launch with confidence."
The first conversations are reviewed before scaling.
Support lead
"Answer correctly."
Knowledge is tested before any caller hears it.
Voices, prompts and tools decide the figure
Pricing for an ElevenLabs setup: voices and tools
Work through three scope questions for Voice Team elevenlabs voice agent and the price settles on a figure from $1,350.
View Pricing
- One setup fee
- Range shown first
- PDF handover included
05 · compare your options
Voice Team to ElevenLabs Voice Agent: a robotic voice reading a script, a zap or an ElevenLabs agent with a chosen voice, a tight prompt and tools that do real work
Each can speak in a nice voice. Only one has a prompt for speaking, tested knowledge and tools with limits.
| How the agent sounds | Default voices | Unlimited tools | Our ElevenLabs route |
|---|---|---|---|
| What starts the work | A team member eyeballs it | Whatever the connector is told to hear | An AI Voice and Phone event that satisfies a written rule |
| How identity is decided | Staff look it up by name | The name or email as typed | Default voices, pasted knowledge and open tools |
| What reaches ElevenLabs Voice Agent | Whatever a person pastes | A flat row of text | A chosen voice, tested knowledge and limited tools |
| After an uncertain result | A person compares the two | It tries again or gives up | Searches for the AI Voice and Phone record, compares, then fixes or hands off |
A delayed notice turns up
Every Voice Team event is compared with the state already stored, so a late one is logged and cannot undo a newer agent conversation.
A caller asks the agent to apply a discount that the policy does not allow
The tool refuses because the request is above its limit, the agent explains that a colleague will confirm any special terms, and the request is logged for a person. The route turns the agent, the conversation and the tool result into a search of ElevenLabs Voice Agent and sorts the reply into four cases: missing, matching, different or unclear. An agent conversation is created only after a search shows that none exists.
Settle the agent, the conversation and the tool result with the team first: every field choice and routing rule depends on that one decision.
Pricing
Build your Voice Team to ElevenLabs Voice Agent price
Pick a package, answer three short questions about how Voice Team data should reach ElevenLabs Voice Agent, and your price and turnaround move as you choose.
06 · process & getting started
Six steps from a default voice to a tuned ElevenLabs agent
On this ElevenLabs Conversational AI Agent service, six steps, each ending in a written output, lead from brief to a monitored launch.
- Step 01
Define the agent and the voice brief
We write who the agent is, what it does and how it should sound, then shortlist voices to audition.
- Step 02
Approve access
Voice Team and the neighboring tools are opened only as far as elevenlabs voice agent requires, and the pairing keys are agreed before the build.
- Step 03
Agree prompt, tools and limits
The prompt, the tool list and the ceilings on each action are reviewed and approved before telephony is connected.
- Step 04
Break it on a copy
Repeats, delays, missing values and withdrawn access are tried on a test copy of ElevenLabs Voice Agent before launch.
- Step 05
Launch with notes
Launch happens at a checkpoint you approve, with written notes on each rule that is live, in the ElevenLabs Conversational AI Agent service.
- Step 06
Month-one review
Across the first thirty days the checkpoint log is read with you, retries and drift are watched, and live data decides what gets tuned, on the ElevenLabs Conversational AI Agent service.
07 · turnaround
What to expect on timing
Business days begin when your ElevenLabs workspace access and voice brief are shared.
Basic
6 to 10 business days
Managed
10 to 16 business days
Governed
16 to 24 business days
08 · before we start
Needed from you for the ElevenLabs Voice Agent route
A user or token that can read the Voice Team records the route needs
An ElevenLabs account, the documents the agent should know and the actions it may take for callers
Authorized Voice Team credentials for the objects and events in scope
A short written rule for which voice call events should reach ElevenLabs Voice Agent
Someone on your side who decides exceptions and mapping questions
Automations already running in Voice Team or ElevenLabs Voice Agent on the same data
09 · security and ownership
Only approved data moves, and nothing inside Voice Team or ElevenLabs Voice Agent is altered
Data from Voice Team moves only along the paths you approve for elevenlabs voice agent, and the permissions behind them are no wider than required.
Outside the products
Voice Team and ElevenLabs Voice Agent are used only through their documented endpoints, so no file, setting or script inside either one is altered.
Scoped, revocable access
The ElevenLabs key and any phone credentials are held in a vault with narrow permissions that can be revoked in one step.
Only the mapped fields move
A signed field map lists what may cross into ElevenLabs Voice Agent; every other Voice Team value stays where it is.
When a write is in doubt
A reply that never came back is answered by reading ElevenLabs Voice Agent through the agent, the conversation and the tool result, and the agent conversation found there decides the next move.
Minimal logging
Logs hold conversation IDs, tool results and timings, with transcripts kept only if you choose.
Full handover
With ElevenLabs Conversational AI Agent in place, you receive the map, the list of credentials and the repair notes, and keep all of them.
10 · verified reviews
What BoldBellows clients say
Verified reviews from business owners who use BoldBellows automations every day, from marketing and sales to support and operations.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
11 · questions
ElevenLabs agents: what brand and operations teams ask
Straight answers to the questions buyers ask before committing, in the ElevenLabs Conversational AI Agent service.
What does a zap miss in Voice Team elevenlabs voice agent?
Need only a voice that suits the brand and answers properly? A zap handles it, but it cannot choose the voice, write the prompt, load the knowledge, connect the tools and listen to every early conversation.
Do you build inside our ElevenLabs account?
Yes, so the agent, the voices and the usage stay in your own workspace.
Can we clone a voice?
Only with the written consent of the speaker and where the platform terms allow; we will advise on the options.
How does the agent handle several languages?
A language can be set or detected, and the voice and prompt are tested for each one you need.
Which phone providers work with it?
Common options include Twilio and SIP trunks, and the quote confirms the one you use.
Can it use our booking or CRM tools?
Yes, through tools and webhooks with limits set for each action.
What goes into the price of an ElevenLabs setup?
Voices, languages, tools and phone lines add up to a single total, which is fixed once you accept your quote.
Is field matching for Voice Team elevenlabs voice agent part of the package?
Voice shortlist, prompt draft and tool limits come to you as a package to approve before telephony is switched on.
Can the elevenlabs voice agent rules differ by team or product?
Yes. We turn your rules for elevenlabs voice agent into explicit steps in Voice Team, starting at $1,350.
Does the handover cover Voice Team changes?
Each dependency is named in the handover, and a change on one side halts just the AI Voice and Phone records involved while you are told which.
Give your phone line a voice worth hearing
Give callers a voice you chose and answers you tested
Tell us how your brand should sound and what the agent should do; your written quote arrives before a voice is chosen.
In the ElevenLabs Conversational AI Agent service, anything beyond the packages, such as extra systems or unusual volumes, gets its own written quote.