A fix that broke three other answers
Only one chat was tried.
GoHighLevel AI agent testing and prompt optimization for agencies whose agents were tuned by feel
GoHighLevel AI agent testing and prompt optimization that replays the same conversations on every prompt version and scores the answers
Conversation AI agents answer whatever a contact types, so testing means running a fixed set of realistic conversations before every prompt change and comparing the new answers with the old, not trying a few messages by hand. BoldBellows writes down what the agent is allowed to say and do, and collects real conversations from your inbox, before a single prompt is changed, replays the same set of conversations on every prompt version, scores the answers against your rules and keeps the winning version only when it beats the old one, then builds GoHighLevel AI agent testing and prompt optimization as a repeatable bench: thirty to fifty real conversations are drawn from the inbox with names removed, grouped into the situations that matter such as pricing questions, booking requests, complaints and attempts to push the agent off topic, each is paired with a short description of a good answer and a bad one, and every prompt version is run against the set and scored. The scores sit side by side, so a change that fixes one case and breaks two is visible. You receive the test set, the score sheet and a short list of prompt changes that earned their place. Custom GoHighLevel AI agent testing and prompt optimization can be repeated for each client agent.
View Pricing
From $1,180, paid once. GoHighLevel AI agent testing.
- GoHighLevel AI agent testing
- A saved set of real conversations
- Prompt versions scored
What the HighLevel Agency AI route guarantees before it goes live
- Real conversationsdrawn from the inbox, names removed
- Good and bad answers definedbefore any scoring
- Every version replayedsame set, same rules
- Side-by-side scoresa fix that breaks two others shows
- Plain-language notesOperators get notes written for operators, not developers
- No meter running$1,180 covers design, build, tests and handover; nothing accrues afterwards
B2Before and after
A prompt edited after one bad chat can quietly make three other chats worse
An owner screenshots a strange reply from the agent, the agency tightens the prompt, tries the same message and sees a better answer. Nobody tries the pricing question, the cancellation request or the contact who asks about a competitor. A week later the agent is polite but refuses to quote a price. Prompts grow longer and more contradictory with each patch, and nobody can say which sentence is responsible for which behavior. Clients ask whether the agent is getting better, and the honest answer is that nobody has measured.
Sound familiar?
A longer and longer prompt
Each patch added a sentence.
Pricing questions refused
A rule was too broad.
No record of what changed
Versions were not saved.
A client asking if it improved
Nobody had measured.
Off-topic pushes unchecked
The agent was never tested on them.
The same agent, improved one measured change at a time
Before
- Whatever HighLevel Agency sends, AI Agent Testing and Prompt Review receives
- Prompts are edited after one bad chat
- Nobody knows if the agent is improving
After
- The agent, the prompt version and the test conversation ties the AI Agent Testing and Prompt Review test conversation to the HighLevel Agency event
- Every prompt version is replayed on the same set
- Scores show what improved and what regressed
D4How it works
How a prompt change becomes a measured result you can keep or reject
Events are filtered, keyed, searched and then written, with a record at each stage.
1. Receive, log, qualify
The event arrives from HighLevel Agency, is logged with its identifiers, and is qualified or set aside.
2. Collect, define, replay
Real conversations are gathered, good and bad answers are defined for each, and every prompt version is replayed against the set.
3. Score, compare, keep
Answers are scored against your rules, versions are compared side by side, and only a version that beats the old one is kept.
E5Inside your test set
How testing works: collect, replay and score
Direct makes the route safe to run. Managed makes it complete. Watchful makes it last.
Direct
Source state reader
Reads the current HighLevel Agency state behind the event so stale or partial notices are not acted on.
Direct
Stable identity ledger
Writes the HighLevel Agency identifiers, the model-run ID and the outcome to one ledger, which is how a later review finds what happened.
Direct
Required-field check
Stops an incomplete HighLevel Agency record before it produces a half-filled test conversation in AI Agent Testing and Prompt Review.
Managed
Conversation set
Holds real, anonymized conversations grouped by situation, each with a note on a good and a bad answer.
Managed
Version replayer
Runs every prompt version against the whole set under the same conditions.
Managed
Rules scorer
Scores each answer against the rules you wrote for tone, accuracy and limits.
Watchful
Side-by-side report
Shows two versions together with the cases that improved and regressed.
Watchful
Prompt change log
Records each change, the reason and the result so the history is clear.
Watchful
Ownership map
Shows who is responsible for each class of exception between HighLevel Agency and AI Agent Testing and Prompt Review.
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G7Who it is for
Who uses this: automation consultants, all needing to find out whether your Conversation AI agent answers well before your customers do, and improve it one measured prompt change at a time
An AI agent that talks to your customers needs the same discipline as any other part of the business: measure it, then change it.
Agency owner
"Prove the agent improves."
Scores show the trend for each client.
Client-success lead
"Answer 'is it getting better?'"
A report compares this month with last.
Automation specialist
"Stop patching blindly."
Each change is tested against the whole set.
Business owner
"Trust what it says."
Awkward cases are tested before launch.
Sales manager
"Keep quotes accurate."
Pricing conversations are in every test run.
Support lead
"Catch off-topic drift."
Push-off cases are scored every time.
Budget is driven by test conversations, prompt versions and scores
Pricing a test bench: agents and conversations
The price and timeline move as you answer, from $1,180.
View Pricing
One setup fee
I9Your options
Choose your route from HighLevel Agency to AI Agent Testing and Prompt Review: a few messages typed by hand after each prompt edit, zap or a test set of real conversations, scored on every prompt version, with the results side by side
Each can edit a prompt. Only one tests the change against the same conversations and keeps it only if it wins.
| How agents get tuned | Edits by feel | A fix that breaks others | Our test bench |
|---|---|---|---|
| What starts the work | Word of mouth in the team | Every delivery attempt | An event admitted by rule, not by default |
| How identity is decided | A manual lookup each time | A field anyone can edit | A prompt patched after one screenshot |
| What reaches AI Agent Testing and Prompt Review | Anything that fits the form | A single-step write | A tested change with side-by-side scores |
| After an uncertain result | Discovered at month end | Tries again without checking | Holds the case with evidence for an owner |
Old news arrives after new
Each event carries its own time, and the route applies it only if it is newer than what AI Agent Testing and Prompt Review already shows.
A new prompt fixes the cancellation answer and makes pricing answers vague
The side-by-side report shows two regressions in the pricing group, the version is rejected and the cancellation fix is rewritten. With the agent, the prompt version and the test conversation the route can say whether the work is missing, done, off, or unclear, and it says so in the log. Matching and differing records are handled separately; only a missing one is created.
Choosing the agent, the prompt version and the test conversation is step one; the field map and the branches are built on top of it.
Pricing
Build your HighLevel Agency AI Agent Testing and Prompt Review price
Pick a package, answer three short questions about how HighLevel Agency data should reach AI Agent Testing and Prompt Review, and your price and turnaround move as you choose.
J11The process
Six steps from tuning by feel to testing by set
A short, repeatable process of six steps, ending in a launch review.
-
Day 1
Collect the conversations
We draw real conversations from the agent's inbox, remove names and group them by situation.
-
Access review
Approve access
Read access to the HighLevel Agency objects in scope is set up, the model connection is agreed, and the approval path is written down.
-
Build phase
Agree what good looks like
For each situation, a good and a bad answer are described, and the scoring rules are signed off.
-
Before you review
Test what goes wrong
Duplicate deliveries, slow events, blank fields and denied permissions are run in a test copy of AI Agent Testing and Prompt Review.
-
Release day
Launch with notes
The last step is release: a defined start, a review window and a PDF you can keep.
-
Day 1
Launch support
For a short period after launch we respond quickly to anything unexpected in the live route.
K12Turnaround
How long the AI Agent Testing and Prompt Review packages take
Timing begins when HighLevel Agency access, the model connection and the approval path are agreed.
Direct
6 to 10 business days
Managed
10 to 16 business days
Watchful
16 to 24 business days
L13Getting started
What we ask of you
Authorization to reach the HighLevel Agency objects in scope
Read access to the agent's conversations, its current prompt and a short note on what it must never say
Test records in HighLevel Agency for the acceptance runs
Names of the people who decide when an account change is valid
Your rule for what to do when HighLevel Agency and AI Agent Testing and Prompt Review disagree
A decision on whether history should be loaded or only new events
M14Safety and ownership
A route that borrows access, never rewrites your tools
We read what the route needs from HighLevel Agency, send the model the least it needs, and keep a record of every proposal and decision.
Reversible by design
Because nothing inside HighLevel Agency or AI Agent Testing and Prompt Review is modified, switching the route off returns both tools to how they were.
Scoped, revocable access
Permissions are written down, minimal and reversible.
A purpose for every field
Each mapped field has a reason recorded beside it, so a later review can tell why it was sent.
Find first, write second
The route finds the test conversation through the agent, the prompt version and the test conversation before choosing between create, update and leave alone.
Minimal logging
Evidence of a run is kept as references, not as copies of data.
Full handover
The PDF names each rule, credential and owner so your admins are never guessing.
N15In their words
What BoldBellows clients say
Verified reviews from business owners who use BoldBellows automations every day, from marketing and sales to support and operations.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
P16FAQ
Testing GoHighLevel agents: questions from agencies
We collected the questions that decide most purchases and answered them.
Why not just add an AI step to a HighLevel Agency automation?
To get an agent that gets better with each change instead of drifting, a connector will do. To change a prompt and know whether the answers improved, stayed the same or got worse, you need a designed route. Each of those is covered, tested and handed over in writing.
How many conversations are in a test set?
Usually thirty to fifty, chosen to cover the situations that matter most, including the awkward ones.
Whose conversations are used?
The agent's own, with names and contact details removed, and only with your client's permission.
How are answers scored?
Against the rules you approve for accuracy, tone and limits, with a short reason beside each score.
Can the test run after every change?
Yes. Any new prompt version can be replayed against the same set, and the results are compared with the last version.
Do you rewrite the prompt?
We propose changes that the scores support, and you decide which to keep.
How much does GoHighLevel AI agent testing cost?
One written price, set by the number of agents and the size of each test set.
Is field mapping for the model included in the GoHighLevel AI Agent Testing and Prompt Optimization service?
It is never an extra. The field map says which HighLevel Agency fields the model may see and which proposal fields may be written back.
Can different HighLevel Agency teams have different rules?
Yes. Branching rules and approval steps tailor the HighLevel Agency AI route to your process, from $1,180.
Who maintains the route when HighLevel Agency changes its API?
The handover lists every interface the route uses. If one changes, the affected item stops and is flagged instead of being written from a guess. Repairs after your review window are quoted separately.
Q17Know whether your agent really improved
Give your agent a bench that measures every prompt change
Name the trigger, the proposal you want and the approver. That is enough to scope an AI route for HighLevel Agency, from $1,180.
- From $1,180, paid once
- Same set every time
- Scores side by side
- No monthly fee from us
Unusual volumes or extra systems are quoted on request.