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BoldBellowsAuthorization tracking for offices that schedule first and worry about approval later

Medical prior authorization workflow automation that follows each request to a decision

Whether a service needs prior authorization, and what the payer wants to see, varies by payer and by plan and changes over time, so a route that assumes one rule for everyone will be wrong for someone. BoldBellows records the patient, the planned service, the payer and the plan before a request is started, looks up the requirement in a table your team maintains for each payer and asks a person whenever that table has no answer, then builds the route around your orders: when a procedure or study is ordered or scheduled, the route checks the requirement table, opens a case if one applies, pulls the documents the payer asks for from the chart into a packet, a staff member reviews it and submits it through the payer's portal or the electronic route that payer supports, the reference number and dates are recorded, status is checked at the intervals you set, an approval is attached to the booked visit, a denial or request for more information goes to the clinician with its deadline and open cases are listed by how close the procedure date is.

View Pricing

One-off setup from $1,260
No monthly subscription

  • Prior authorization
  • Requirements by payer
  • Tracked to an answer
Prior authorization workflow automation that checks payer requirements from a table you maintain, assembles the packet each payer asks for and tracks every submission to an answer, built by BoldBellows
Medical Practice to Authorizations: synced, zero duplicate authorizationsStatus chip: synced 2 minutes ago with a live tape of filed bookings.Synced 2 min agoBooking #1042 · filedReschedule #1039 · matchedAvailability SVC-INTRO · updatedDeposit · checkedBooking #1043 · filedBooking #1042 · filedReschedule #1039 · matchedAvailability SVC-INTRO · updatedDeposit · checkedBooking #1043 · filed
Plate I. Orders checked against payer requirements, packets assembled and every submission tracked to an answer.
  • Requirement table per payer and plan
  • Packet assembled documents the payer asked for
  • A person submits nothing is sent unreviewed
  • Visit date watched cases ranked by urgency
  • Reviewable mapping The field map is documented and signed off before launch
  • A budget you can defend the opening price is $1,260, and the total only moves when you change the scope

Chapter 01 the maybe-it-needs-approval problem

A procedure booked before approval is a bill waiting to be disputed

Staff find out whether a service needs authorization by remembering, or by phoning the payer, or by discovering the answer after the claim is denied. The packet is assembled by hand from the chart, and the payer's request for more information arrives a week later in a fax or portal message nobody was watching. Meanwhile the procedure date approaches. Every payer has its own form, its own channel and its own idea of what a complete request looks like, and the rules shift without much warning.

The first time a scheduled study was held for a missing approval, instead of performed and disputed, the coordinator trusted the list.

An orthopedic authorization coordinator

Requirements remembered

Staff relied on habit.

Packets built from scratch

Each request started cold.

Requests for information missed

They arrived in a portal.

Before

Before Medical Practice to Authorizations automation: manual bookings exports, duplicates and broken formulasThe old way: a handwritten ledger with a duplicate entry circled in red, notes about redoing the export every Monday, a coffee ring and an ink blot.#1041 Mia R.84.00#1042 Jon K.129.50#1042 Jon K.129.50#1043 Ana S.56.25#1044 Lee W.??twice?Mon 8:47 — redomerge the 3 filesfix #REF! (again)email Sam the total
Fig. 2a. A list of procedures waiting on an answer.

After

After Medical Practice to Authorizations automation: one clean queue that matches Medical PracticeThe new way: a card index with Bookings, Availability, Reschedules and Deposits cards, each showing a live count.THE CARD INDEX · ALWAYS CURRENTBookings1,204ON FILEAvailability318ON FILEReschedules12ON FILEDeposits46ON FILEMedical Practice bookings
Fig. 2b. A case with a packet and a visit date.

Before

  • A second delivery makes a second authorization case
  • A procedure is scheduled before anyone checks the plan
  • A payer's request for more information sits unread in a portal

After

  • The authorization case recognizes its own work through the patient, the service and the payer's reference number
  • The requirement is checked when the order arrives
  • Every open case shows its status and the date it is due

Chapter 02 How it works

How an order becomes a case tracked to a decision

An event becomes an authorization case in three stages, each with its own evidence.

How Medical Practice to Authorizations automation works: bookings in, one clean authorization each, on a scheduleAuthorizations of bookings from your Medical Practice practice feed through the rollers of the sync we build, a letterpress that checks each one, and come out as neat authorizations in your authorization queue.Your practiceBOOKINGS INTHE PRESSchecks each queueBOOKING · KEPT#104613#10477#10486#104921READ-ONLYACCESSONE AUTHORIZATIONPER BOOKINGYour medical practiceThe sync we buildYour authorization queueBookings, visit types, availabilityFixes edits, checks on a scheduleBookings, bookings, reportsHow Medical Practice to Authorizations automation works: bookings in, one clean authorization each, on a schedule, stacked: your practice, the press, then your queue.Your medical practiceThe sync we buildYour authorization queue#104613#10477#10486READ-ONLYACCESSONE AUTHORIZATIONPER BOOKING
Fig. 3. An order is checked, a packet is assembled and the request is tracked to a decision.

Judge before acting

Before anything is prepared for the authorization case, the Medical Practice patient event is checked against the agreed admission rule.

Check, open, pack

The requirement is checked, a case opened and the packet gathered.

Submit, track, attach

A person submits, status is tracked and approvals attach to the visit.

Platform facts behind Medical Practice prior authorization

  • Prior authorization differs by payer: Whether a service needs prior authorization, and what a payer wants to see, varies by payer and by plan, so the rules live in a table the practice maintains instead of in the code.
  • Rules live in a table: Because requirements change, they are kept in a table staff edit and not in the build, so an update never needs a rebuild.
  • Replay safety: Because the patient, the service and the payer's reference number is stored with each record, replaying an event leaves the authorization case unchanged if the work exists.

Chapter 03 What ships in the build

How the authorization build is made of tables, packets and clocks

The route grows in three steps: Basic, then Branch, then Guardian.

What lands in your queue: bookings, payers and reports from Medical PracticeAuthorizations ledger of the week's bookings beside a summary page with net bookings of 1842, booking counts and a bar chart.BOOKINGS · THIS WEEKLedger#2081A. Patel6#2082J. Moreno6#2083S. Okafor10#2084L. Chen7#2085R. Evans5#2086M. Rossi6#2087T. Nowak4SUMMARY18421847net bookings · matches Medical PracticeBOOKINGS312RESCHEDULES12AVERAGE6MTWTFSSTOTAL44BookingsIntake answersVisit types & availabilityReschedulesDepositsDaily bookingsDashboard

Event triage

Looks at each Medical Practice patient event and chooses between act, wait and discard, with notes.

Basic

Stable identity ledger

A register of Medical Practice items and their prior authorization results, consulted before each write so repeats change nothing.

Basic

Approved-fields list

Keeps one reviewed list of fields that may reach the authorization case and refuses additions without sign-off.

Basic

Requirement table

Lists which services need approval for each payer and plan.

Branch

Packet assembler

Collects the chart documents each payer asks for.

Branch

Follow-up timing sheet

Sets how often each payer is checked.

Branch

Authorization ledger

Compares cases opened with answers received.

Guardian

Procedure-date monitor

Lists cases with the visit date closing in.

Guardian

Operations board

Gives the team one place to see blocked work between Medical Practice and the authorization case.

Guardian

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Chapter 04 Who this fits

Aimed at cardiology practices that want to keep authorizations moving: check whether a plan requires one, assemble the packet the payer asks for, track every submission to an answer and attach approvals to the booked visit

Coordinators want fewer packets built from nothing, and everyone wants the approval in hand before the date.

Authorization coordinator

"Stop building packets by hand."

Packets arrive assembled.

Scheduler

"Book with confidence."

Approval status shows on the visit.

Clinician

"Answer only what is needed."

Requests come with the deadline.

Practice manager

"See what is pending."

Open cases are ranked by date.

Biller

"Avoid denials for no approval."

Reference numbers are recorded.

Patient

"Not be surprised."

I am told if a visit must wait.

Chapter 05 The options

What a sticky-note list of procedures waiting on a payer's answer, a zap and an authorization route that checks the requirement, builds the packet and tracks to a decision each do for the authorization case

Each can store a reference number. Only one knows when a plan requires approval, assembles the packet and follows it to a decision.

Comparison table: What a sticky-note list of procedures waiting on a payer's answer, a zap and an authorization route that checks the requirement, builds the packet and tracks to a decision each do for the authorization case
Question A sticky-note list Habit and memory Our authorization route
What starts the work An admin on a busy day Anything the trigger matches Only changes on your in-scope list
How identity is decided Checked against old notes A lookup that may return several Patient, service and payer's reference number
What reaches the authorization case A handwritten note turned digital The default field set A tracked case with a packet and a visit date
After an uncertain result An email thread to sort it out Fails quietly Uses the patient, the service and the payer's reference number to settle what already exists
By handAutomated37 files · 12 errors1 queue · 0 errors

A slow event catches up

A late Medical Practice notice is compared with the stored checkpoint; anything older than the current authorization case is closed with a note.

A payer changes what it requires after the table was last updated

A request returned for a new reason is flagged to the coordinator, the table is corrected once and later cases follow the new rule. It searches the authorization case on the patient, the service and the payer's reference number, weighs what it finds against the plan and logs the verdict. Only when nothing is found does the route make a new authorization case.

The patient, the service and the payer's reference number links each Medical Practice record to its the authorization case authorization case for the life of the route.

Interlude The quote reflects services, packets and answers

Authorization tracking priced by service line

Select a package, answer the scope questions and read the total for Medical Practice prior authorization. Entry price: $1,260.

View Pricing

One setup fee · Range shown first

Pricing

Build your Medical Practice to Prior Authorization price

Pick a package, answer three short questions about how Medical Practice data should reach Prior Authorization, and your price and turnaround move as you choose.


Choose your packageRequired

The three packages differ by how much routing, reconciliation and governance sits around the Medical Practice to Prior Authorization route.

A focused production route for one Medical Practice environment and one Prior Authorization destination, delivering prior authorization workflow automation that checks payer requirements from a table you maintain, assembles the packet each payer asks for and tracks every submission to an answer with identity and failure controls from day one.

  • One approved Medical Practice event family and business-state admission rule within the Medical Prior Authorization Workflow service.
  • One authorized account, workspace, organization, or base boundary within the Medical Prior Authorization Workflow service.
  • One Medical Prior Authorization Workflow object contract with field and relationship mapping
  • Stable matching through practice plus patient, appointment, message, referral, authorization, refill request, document, claim, denial, or call ID and source identity paired with the authoritative medical prior authorization workflow record, conversation, transaction, document, or decision identifier
  • Tests for duplicates, stale events, malformed data, denied access, and timeouts within the Medical Prior Authorization Workflow service.
  • Implementation map, test record, and premium PDF operations handover within the Medical Prior Authorization Workflow service.

Adds branching, matching and a bounded historical pass for teams whose route into Prior Authorization cannot be one straight-through action, while still delivering prior authorization workflow automation that checks payer requirements from a table you maintain, assembles the packet each payer asks for and tracks every submission to an answer.

  • Everything in Core
  • Up to four approved routing or state-transition branches within the Medical Prior Authorization Workflow service.
  • Existing-record resolution and one bounded historical checkpoint within the Medical Prior Authorization Workflow service.
  • Lookup-before-replay protection for uncertain writes
  • Named exception ownership and a decision-ready evidence packet within the Medical Prior Authorization Workflow service.
  • Field, permission, and destination-state validation before mutation within the Medical Prior Authorization Workflow service.

Adds reconciliation and governance for teams that now depend on prior authorization workflow automation that checks payer requirements from a table you maintain, assembles the packet each payer asks for and tracks every submission to an answer, with drift detection and an exception register for Prior Authorization.

  • Everything in Managed
  • Scheduled source-to-destination reconciliation
  • Schema, field, scope, and webhook drift checks within the Medical Prior Authorization Workflow service.
  • Volume-aware retry ceilings and stale-event protection
  • Aged-exception reporting with ownership status
  • Thirty-day release watch and operating review

For Medical Prior Authorization Workflow, multi-business-unit routing, unrestricted bidirectional synchronization, regulated archives, unsupported extensions, or additional destination systems receive a separate written quote. Third-party subscriptions and usage charges are excluded.

Which Medical Practice events should reach Prior Authorization?Required

Governed lifecycle set: Use this when several approved Medical Practice transitions must converge on one Prior Authorization record.

How should Prior Authorization recognize a Medical Practice record it has already handled?Required

Ambiguity queue: Route zero-match and multi-match cases to an owner instead of letting Prior Authorization guess.

How much Medical Practice context should travel into Prior Authorization?Required

Managed repair case: Capture evidence, ownership and a safe next action whenever a Prior Authorization write is uncertain.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what your rollout needs, watch the total, switch it back off.

Chapter 06 The process

Six steps from sticky notes to authorizations that are tracked

Six steps, named outputs, and a review after go-live.

  1. About 30 minutes

    Read your authorization work today

    We read recent cases and note the payers, the services involved and where each request stalled.

  2. Access review

    Approve access

    Your admin approves a minimal set of Medical Practice permissions, and we write down the identifiers the prior authorization route will rely on.

  3. Most of the project

    Agree the table, packets and checks

    The requirement table, the packet contents for each payer, the follow-up timing and who submits are written out and approved first.

  4. Before you review

    Try the awkward records

    Unusual, incomplete and repeated records are run through a test the authorization case so the route's answers are known.

  5. Handover day

    Launch with notes

    We switch the route on at a checkpoint you approve and leave you with written notes on how it works.

  6. About 30 minutes

    First-month watch

    In the Medical Prior Authorization Workflow service, the opening weeks are monitored for retries, delays and mismatches, and the results are summarized for you.

Chapter 07 Turnaround

Timing for the Prior Authorization build

The delivery window opens when Medical Practice rights are in place.

Basic

6 to 10 business days

Branch

10 to 16 business days

Guardian

16 to 24 business days

Chapter 08 Getting started

What you supply to begin

Approved, revocable access to the Medical Practice side

Your current list of services and payers that need approval, access to the chart documents a packet draws on and the portals or channels your coordinator uses

The Medical Practice events and object types you want included

Which patient events are urgent and which can wait

The current owner of each the authorization case area the route will write to

Notes on any past problems between Medical Practice and the authorization case

Chapter 09 Trust

Access you can revoke, data you can name

Scope is the security boundary: Medical Practice fields for prior authorization are named in writing, and nothing else is requested.

Read-only Medical Practice to Authorizations access: your data stays yoursA client table with the email request field blacked out and a read-only stamp, with a seal noting emails are hidden except from named people.CLIENTSNAMEEMAILKEPTMaya Chen9Omar Hale14Lena Brooks5Sam Ortiz21Priya Nair7READ-ONLYHidden from everyoneexcept named people

Clean separation

Medical Practice keeps doing what it does and the authorization case keeps doing what it does; the connection between them is the only new thing.

Scoped, revocable access

Scopes are reviewed with you before launch and again at handover.

Allowlist, not blocklist

New fields in Medical Practice do not flow into the authorization case until someone adds them to the map on purpose.

Idempotent by design

The same event processed twice gives the same result in the authorization case, because the patient, the service and the payer's reference number decides create or update.

Minimal logging

Logs hold identifiers, times and error types, not your customer content.

Full handover

Handover includes the rules, the owners and the repair steps in one PDF.

"Authorization is mostly waiting, so the build spends its effort on making sure nothing is forgotten while you wait."

Steven GrratFounder, BoldBellows

Chapter 10 In their words

What BoldBellows clients say

Verified reviews from business owners who use BoldBellows automations every day, from marketing and data to support and operations.

AI Workflow Automation for Agencies

Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.

Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.

Samuel BoatengVerifiedAccra, Ghana

AI Customer Journey Automation

We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.

It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.

Nadia HassanVerifiedCairo, Egypt

AI E-commerce Listings Automation

BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.

It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.

Pedro LimaVerifiedSão Paulo, Brazil

AI Document & Contract Automation

Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.

What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.

Michael O’ConnorVerifiedDublin, Ireland

AI Social Comment & DM Automation

We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.

Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.

Sofia DimitrovVerifiedSofia, Bulgaria

AI CRM Automation

Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.

Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.

David KimVerifiedSeoul, South Korea

AI Voice Assistant

BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.

Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.

Hannah JohnsonVerifiedChicago, USA

AI Automation Partner

BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.

Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.

Kwame MensahVerifiedKumasi, Ghana

AI Chatbot & Customer Support

BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.

What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.

Maria GonzálezVerifiedMadrid, Spain

Chapter 11 Questions

Authorization questions coordinators ask

A handful of honest answers before you spend anything.

?How long does it take?Asked most often6 to 10 daysSet date, no surprisesAnswers, straight away
Can Zapier alone run Medical Practice prior authorization?

Authorizations that are started in time, submitted with the right packet and tracked to an answer is something a zap does well. It does not know when a plan requires approval, gather the right documents or follow an answer through. If those matter to you, the build is the right fit; if not, we will say a zap is enough.

Who decides whether an authorization is needed?

The requirement table your team maintains for each payer and plan; the payer has the final word.

Does the route submit requests alone?

No, a staff member reviews each packet before it is submitted.

Can it submit through any payer portal?

Only where a supported electronic route exists; otherwise it prepares the packet for your coordinator.

What if a payer asks for more information?

The request is routed to the clinician with the deadline and the case history.

How are approvals linked to visits?

The reference number and approved dates are attached to the booked visit.

Does it make clinical judgments about necessity?

No, it assembles and tracks, and clinicians make every clinical decision.

Who picks the fields for prior authorization in Medical Practice?

Included. The Medical Practice fields behind prior authorization are mapped on paper first, and changes to the map are agreed with you in writing.

Will you build prior authorization around our policy rather than a template?

Yes. Owners, amounts, statuses and exceptions can all shape Medical Practice prior authorization. It starts at $1,260.

How do you react to a Medical Practice update?

You get a list of the interfaces we rely on. When one shifts, the affected records hold and you are told. Later maintenance is quoted on its own. Related searches this service covers include custom medical prior authorization workflow automation.

Give your coordinators authorizations that are tracked to an answer

Name the Medical Practice change that begins the work, the end result and whoever handles errors; Basic starts at $1,260.

  • From $1,260, paid once
  • Requirement table
  • A person submits
  • No monthly fee from us