Bird AI Chatbot Automation
Answer from approved knowledge on WhatsApp, SMS and email, act only within set limits and hand over with full context.
Run messaging on Bird, formerly MessageBird, with consent and delivery records you can show. SMS, WhatsApp, email and voice flows are built to channel rules, and every message, reply and opt-out is written back to the CRM and database that need it.
Answer from approved knowledge on WhatsApp, SMS and email, act only within set limits and hand over with full context.
Build journeys across email, SMS and WhatsApp with waits, conditions and a recorded exit on every branch.
Run Bird email with audiences, personalized broadcasts and scheduled sends, suppressions respected and results written back.
Check each number, ask questions by SMS or WhatsApp, score the replies against your rules and hand good leads to a rep.
Break Bird delivery down by channel, carrier and template, tie spend to results and flag failures early.
Keep one thread per customer across SMS, WhatsApp and email, routed by topic and handed over with context.
Send SMS campaigns to consented audiences with segment counts before sending, US 10DLC readiness and STOP handling.
Send order, shipping, reminder and account notices by email, SMS or WhatsApp, once each, with delivery tracked.
Route incoming calls, run tested keypad menus, place callbacks and tie each call record to its outcome.
Use approved templates with service-window checks and Flows for structured answers, keeping consent and message status on record.
Log Bird messages, contacts and campaigns in linked Airtable tables, merged on message ID as receipts arrive.
Send Bird replies, delivery failures and campaign results to the right inbox once each, threaded by contact.
Log Bird messages, replies and delivery results to Google Sheets, one row per message, statuses updating in place.
Match each Bird contact to one HubSpot record, log SMS and WhatsApp on the timeline and record opt-outs.
Keep one Notion page per Bird customer, turn replies into tasks with owners and due dates and log conversations in a database.
Upsert leads, contacts and cases in Salesforce on an external ID, attach SMS and WhatsApp exchanges and record opt-outs.
Open one Slack thread per Bird conversation with buttons to claim, reply and close, and send Slack replies back through Bird.
Bird connects SMS, WhatsApp, email and voice in one platform, which makes it easy to send and just as easy to break a rule: a WhatsApp message outside the service window, an SMS campaign without 10DLC readiness, a customer texted after STOP. These services build the flows with those rules in them.
Campaigns show segment counts before sending, journeys have waits, conditions and a recorded exit on each branch, and transactional notices go out once with delivery tracked. One support thread per customer spans channels, an AI chatbot answers from approved knowledge, and voice flows run tested keypad menus. Each message, contact and opt-out is mirrored to your CRM, Airtable and Notion, and Slack threads let agents claim a conversation and reply. Related searches this hub answers include Bird MessageBird integration, MessageBird automation, Bird SMS campaign 10DLC and Bird WhatsApp automation.
Provide your channels, volumes, destination countries and consent records. We reply with a fixed fee in writing, and no live number or template changes before you accept.