Reviews on different logins
Nobody sees them all.
BoldBellowsMulti-location reputation management for brands where one weak branch can pull down the name
Multi-location reputation management automation that gathers every review, routes it to the local manager and ranks the branches for head office
A brand with forty branches has forty reputations, and the weakest ones are usually the ones head office hears about last. BoldBellows lists every location with its profiles on each site, the manager who owns it and the standards each location is measured against, pulls reviews from every site into one view, compares locations fairly, routes each review to its local manager and rolls the results up for head office, then builds the multi-location reputation management automation in a way that suits both levels: each location's profiles on Google, Facebook, Yelp and other sites are mapped, new reviews are pulled into one place, each is routed to its local manager with a deadline, replies follow brand rules with local approval, ratings, volumes and response times are scored by branch, and head office sees a ranked scoreboard with the branches that need help. Custom multi-location reputation management can add franchise-level reports.
View Pricing
From $2,470, billed once.
- Multi-location reputation management
- Reviews routed to local managers
- Ranked scoreboard for head office
Four checks a Reputation Desk multi-location reputation route should pass
- Every location mappedprofiles on each site
- Local managers own replieswith deadlines
- Brand rules appliedvoice and approvals
- Ranked scoreboardrating, volume, response time
- No lock-inThe configuration stays yours if you stop working with us
- A figure you see firstfrom $2,470, with the handover documents included and no subscription from us
01the weakest branch problem
Forty branches and one inbox mean the weak branch is discovered by a customer, not by head office
Reviews for each branch land on different sites under different logins. Head office checks the big ones occasionally and the managers check theirs when they remember. One branch has a rating of 3.1 and has not replied to a review in six months, and nobody notices until a regional customer mentions it. Replies vary wildly in tone. A national promotion generates a flood of reviews for which no branch is prepared.
A weak branch unnoticed
3.1 stars for six months.
Uneven reply tone
Each manager writes differently.
The same branches, held to one standard
Before: the copy drifts from Reputation Desk
- The same change can land more than once
- Each branch checks its own profile when it remembers
- Head office sees ratings in an occasional spreadsheet
After: a record you can trust
- What is already there is found by the location, the site and the review
- Every review reaches its local manager with a deadline
- Head office sees a ranked scoreboard updated daily
02how it works
How forty profiles become one scoreboard and forty accountable managers
What reaches Multi-Location Reputation has passed a rule, a key check and a search.
- Open the event properly. Identifiers and time are recorded, the source state is read and the review event is assessed against the route brief.
- Map, gather, route. Locations are mapped, reviews are gathered and each is routed to its manager with a deadline.
- Score, rank, support. Branches are scored on rating, volume and response time, and head office sees who needs help.
How Reputation Desk's own rules shape multi-location reputation
- Every location has its own reputation. A brand with many sites needs each location's reviews tracked separately, because one weak branch can pull down the picture for the whole name.
- Fair ranking needs context. Because a branch with ten reviews cannot be compared with one that has a thousand, the scoreboard weighs volume and recency alongside the average.
- Safe to repeat. Repeating an event is harmless because Multi-Location Reputation is consulted through the location, the site and the review before any change.
03The build, piece by piece
How multi-location reputation works: map, route and rank
Clear is the minimum for live use; Careful and Continuous add the parts that matter once volumes grow.
ClearCarefulContinuous
Entry rule checker Clear
Tests every event against the entry rule and records which clause it passed or failed.
Stable identity ledger Clear
Keeps a record that ties each Reputation Desk item to what the multi-location reputation step did with it, and a retried event reads that record before it acts.
Redaction rules Clear
Applies redaction rules for sensitive Reputation Desk values before anything leaves for Multi-Location Reputation.
Location map Careful
Links each branch to its profiles, manager and region.
Review routing Careful
Sends each review to the local manager with a reply deadline.
Brand reply rules Careful
Applies voice, banned phrases and approval levels to every reply.
Scoreboard Continuous
Ranks branches on rating, volume, recency and response time.
Support alerts Continuous
Flags branches that need coaching before the rating suffers.
Open-case summary Continuous
Gives the route owner a short summary of open cases and their ages.
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04Who it's for
For property managers, then for those who manage the reputation of every branch from one place, with local managers answering their own reviews
A brand is the sum of its branches, and its reputation is only as strong as the weakest one.
Head of marketing
"See the whole network."
One scoreboard covers every branch.
Regional manager
"Coach the weak ones."
Alerts show which branches need help.
Branch manager
"Own my reviews."
Reviews arrive with a deadline.
Franchise owner
"Protect the name."
Every reply follows the brand rules.
Operations director
"Compare fairly."
Scores account for volume and recency.
Customer experience lead
"Spot network themes."
Reviews are tagged across branches.
05Compare
A head office spreadsheet of ratings updated when someone has time, zap or a multi-location reputation hub that gathers every review, routes it to the local manager and ranks the branches: which carries Reputation Desk into Multi-Location Reputation?
Each can store a profile. Only one gathers all of them, routes each review and shows who needs help.
| How the network is managed | Many logins | Silent branches | Our network route |
|---|---|---|---|
| What starts the work | Somebody with a spare minute | Events without a qualification step | YesA review event matching the route brief |
| How identity is decided | Hunted through both tools | Email alone | YesMany logins, silent branches and uneven replies |
| What reaches Multi-Location Reputation | Whatever seemed important | One row of raw values | YesOne view, local owners and a ranked scoreboard |
| After an uncertain result | Left for the next person | Reports an error, nothing more | YesSearches, compares, repairs or hands to a named owner |
Late event, settled state
A notice that arrives after the record has moved on is logged and closed; the location rating in Multi-Location Reputation stays correct.
A national promotion triggers hundreds of reviews in a week across all branches
The hub raises the reply deadline for the busiest branches, provides approved wording for the promotion and shows head office which branches are behind. The verdict comes from the location, the site and the review: absent, matching, differing or ambiguous, all recorded. The result is recorded either way, so the decision can be audited.
The location, the site and the review goes in first, then the mapping, then the branches.
PricingPriced by locations, ratings and managers
Pricing for multi-location reputation: locations and sites
Pick a package, switch three options for Reputation Desk multi-location reputation on or off, and the estimate beneath it recalculates from $2,470.
One setup fee · Range shown first · PDF handover included
View Pricing
Pricing
Build your Reputation Desk to Multi-Location Reputation price
Pick a package, answer three short questions about how Reputation Desk data should reach Multi-Location Reputation, and your price and turnaround move as you choose.
06The process
Six steps from scattered profiles to a managed network
No surprises: six steps, with the output of each one agreed in advance.
Map locations and owners
We list each branch, its profiles on every site, its manager and its region.
Approve access
The first step is limited access to Reputation Desk and the other tools involved in multi-location reputation, together with a decision on how records are matched.
Agree standards and escalation
Reply deadlines, brand rules, scoring and escalation to regional managers are written down and signed off.
Prove it on a copy
Every path, including the failing ones, is run against a copy of Multi-Location Reputation before production is switched on.
Launch with notes
Once tests pass, the route goes live from a set checkpoint and the documentation is delivered.
Live check-in
For Multi-Location Reputation Management, we compare live behavior with the brief and update the handover wherever reality differed.
07Turnaround
How many days each package needs
Business days start when access to the profiles and the location list is confirmed.
Clear
6 to 10 business days
Careful
10 to 16 business days
Continuous
16 to 24 business days
08Before we start
What you need to hand us
Read access to the Reputation Desk data the route will use
Access to each location's review profiles and a list of branches, managers and regions
Approval to read the Reputation Desk fields listed in the map
Your current manual steps for this review event, so we can match them
Who signs off the handover notes at the end
A backup contact for approvals
09Security and ownership
Secure by being small: few fields, few permissions
Reading stops at the Reputation Desk fields you listed, and every write lands in a destination you chose in advance.
Only what the platforms allow
Every action taken in Reputation Desk and Multi-Location Reputation is one their own documentation supports; nothing relies on an unofficial shortcut.
Scoped, revocable access
Each connection has the narrowest permissions that work, recorded in the handover.
A deliberately small payload
Keeping the payload small reduces risk and makes each write to Multi-Location Reputation faster to check and easier to repair.
Reconcile, do not resend
A retry reconciles what Multi-Location Reputation already holds against what was intended, then writes only the difference.
Minimal logging
Diagnostic records are deliberately thin, so there is little to protect.
Full handover
There is no lock-in; the notes explain every setting we chose.
10In their words
What BoldBellows clients say
Verified reviews from operations and finance teams who trust BoldBellows to keep their data moving correctly.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
11FAQ
Multi-location reputation: what head office and franchise teams ask
Read these first; whatever is left can be asked in your quote request.
Could Zapier alone run Reputation Desk multi-location reputation?
A zap delivers every branch watched, every review answered by its own manager. It leaves you to gather reviews from all sites, match them to locations, route them to managers and report a ranked scoreboard. It is that layer the packages price.
How many locations can it handle?
From a handful to hundreds; the scope is set in the quote by the number of locations and sites.
Can local managers reply themselves?
Yes, within the brand rules, with approval levels you choose.
Which sites are covered?
Google, Facebook, Yelp, Tripadvisor, Trustpilot and any other site that offers a feed or an API, set per location.
How are branches ranked?
On rating, review volume, recency and response time, weighted as you agree.
Can franchisees see each other's results?
Only if you decide; views can be limited to their own branch.
What shapes the price of multi-location management?
The number of locations, sites and reports gives one total, which is fixed in the quote you accept before work starts.
Is the field map part of the Reputation Desk multi-location reputation price?
The location map, brand rules and scoring weights are put together for your approval before any review is routed.
Will multi-location reputation work to the rules our team already uses?
It can. Your own conditions, for instance a value, an owner or a stage, are written into the Reputation Desk multi-location reputation build as branches, and packages start at $2,470.
How is multi-location reputation kept working when Reputation Desk changes?
If the platforms change, the route degrades gracefully: it holds the affected record and flags it. Follow-up support once your review window ends is quoted on its own.
Next stepSee every branch and help the weak ones
Give head office one scoreboard and every branch its own reviews and a deadline
Tell us how many branches you have and how their reviews are looked after; the written quote reaches you before a profile is mapped.
- From $2,470, paid once
- Every location mapped
- Ranked scoreboard
- No monthly fee from us
Larger or stranger setups are welcome; they get their own written quote, for this Multi-Location Reputation Management service.