Tablets stacked at the counter
Each app has its own.
Order routing for restaurants juggling a tablet for every delivery app
Restaurant online order and POS routing automation that puts every channel on one ticket
Every ordering channel names the same cheeseburger a little differently, and the register only knows the name it was given. BoldBellows records the channel, the order number and the location the moment an online order arrives, maps each channel's items to your POS menu, holds an order the kitchen cannot take and refuses anything marked sold out, then builds the route around the channels you actually run: your own website ordering, each delivery marketplace and any phone orders feed a mapping table that translates items and modifiers to your POS menu, the order is created in the POS as a normal ticket with its channel and its pickup or delivery time, and availability changes made at the POS are pushed back to each channel in turn. What a marketplace allows depends on the marketplace and on your POS, so the route uses the connection each one offers and says plainly when a channel can only be handled through its own tablet.
View Pricing
From $1,345, paid once. One POS ticket.
- One POS ticket
- Mapped menus
- Sold-out items synced
The promises behind Restaurant online order and pos routing
- One ticket per ordersame shape from every channel
- Items mapped oncemodifiers included
- Sold out means offon every channel
- Daily reconciliationchannel totals against the POS
- Reviewable mappingThe field map is documented and signed off before launch
- The number is on the pageBasic opens at $1,345, and the calculator below keeps the total honest
B2Before and after
A tablet for every app is a register nobody trusts
Online ordering started as one website button and turned into four or five apps, each with its own tablet, its own item names and its own way of marking an order accepted. Staff re-key tickets into the POS between customers, a modifier gets lost along the way, and a dish that ran out is still selling on the app nobody remembered to switch off. At the end of the night the totals from each channel and the POS never quite agree, and nobody has the time to find out why.
Sound familiar?
Orders re-keyed by hand
Modifiers get dropped.
Item names that differ
The burger has three names.
Sold-out dishes still selling
One app stays on.
Slammed kitchen, no pause
Orders keep arriving.
Totals that do not match
Channels and POS differ.
The same channels, arriving at one register
Before
- A second delivery makes a second order
- A server retyped a delivery order and left out the no-onion note
- The salmon sold out at six and kept selling on one app until nine
After
- The POS ticket recognizes its own work through the channel, the order number and the location
- Every order arrives as a normal ticket with its channel and time
- A dish marked sold out disappears from all channels
D4How it works
How an online order becomes a ticket the kitchen already knows
An event becomes an order in three stages, each with its own evidence.
1. Judge before acting
Before anything is prepared for the POS ticket, the Restaurant service event is checked against the agreed admission rule.
2. Receive, map, create
The order is received, its items are mapped and a POS ticket is created with its channel and time.
3. Sync, pause, reconcile
Availability is pushed to each channel, busy periods can pause intake and totals are reconciled daily.
E5Inside your set
Inside the routing build: the parts that map, create and sync
The route grows in three steps: Basic, then Branch, then Guardian.
Basic
Event triage
Looks at each Restaurant service event and chooses between act, wait and discard, with notes.
Basic
Stable identity ledger
Records which Restaurant item produced which online order and pos routing result, and a repeated delivery looks there first.
Basic
Approved-fields list
Keeps one reviewed list of fields that may reach the POS ticket and refuses additions without sign-off.
Branch
Channel intake
Receives orders from each online source.
Branch
Menu mapping table
Translates items and modifiers to the POS.
Branch
Ticket builder
Creates a normal POS ticket with channel and time.
Guardian
Availability sync
Pushes sold-out changes to every channel.
Guardian
Daily channel reconciliation
Compares channel totals with the POS.
Guardian
Operations board
Gives the team one place to see blocked work between Restaurant and the POS ticket.
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G7Who it is for
Aimed at food trucks that want to bring every online channel onto one POS ticket, with items mapped, sold-out dishes kept off every app and totals that reconcile at the end of the day
Guests want their order right whichever app they used, and the kitchen wants to see one kind of ticket.
Owner
"Stop losing orders between apps."
Everything lands in the POS.
Expediter
"Work from one ticket format."
Orders look the same.
General manager
"Pause orders when slammed."
Intake can be paused.
Bookkeeper
"Reconcile delivery sales."
Channel totals are matched.
Chef
"Keep sold-out dishes off the apps."
One switch updates all channels.
Ghost kitchen operator
"Run several brands cleanly."
Each brand maps to its own menu.
The quote reflects channels, menus and locations
Order routing priced channel by channel
A live calculator prices Restaurant online order and pos routing on the spot. The first package is $1,345, and nothing is billed monthly by us.
View Pricing
One setup fee
I9Your options
What a tablet for each delivery app lined up beside the register, a zap and an order routing build that brings every channel to one POS ticket with a mapped menu each do for the POS ticket
Each can receive an order. Only one maps every item, creates a normal ticket and keeps availability the same everywhere.
| How an online order arrives | A tablet per app | A marketplace integration alone | Our order routing build |
|---|---|---|---|
| What starts the work | An admin on a busy day | Anything the trigger matches | Only changes on your in-scope list |
| How identity is decided | Checked against old notes | A lookup that may return several | Channel, order number and location |
| What reaches the POS ticket | A handwritten note turned digital | The default field set | One POS ticket per order with mapped items and synced availability |
| After an uncertain result | An email thread to sort it out | Fails quietly | Uses the channel, the order number and the location to settle what already exists |
A slow event catches up
A late Restaurant notice is compared with the stored checkpoint; anything older than the current order is closed with a note.
An online order contains an item with no match on the POS menu
The order is held, the unmapped item is listed for the manager to map once and the ticket is created as soon as the mapping exists. It searches the POS ticket on the channel, the order number and the location, weighs what it finds against the plan and logs the verdict. Only when nothing is found does the route make a new order.
The channel, the order number and the location links each Restaurant record to its the POS ticket order for the life of the route.
Pricing
Build your Restaurant to Online Order and POS Routing price
Pick a package, answer three short questions about how Restaurant data should reach Online Order and POS Routing, and your price and turnaround move as you choose.
J11The process
Six steps from a counter of tablets to one stream of tickets
Six steps, named outputs, and a review after go-live.
-
Day 1
List the channels you run
We note each ordering source, how its orders arrive today and which of them your POS accepts directly.
-
Access review
Approve access
Before building online order and pos routing, we set up the smallest set of permissions that works in Restaurant and agree how records will be matched.
-
Build phase
Agree the menu mapping
Item and modifier names for every channel are matched to the POS menu and signed off before any order is routed.
-
Before you review
Try the awkward records
Unusual, incomplete and repeated records are run through a test the POS ticket so the route's answers are known.
-
Release day
Launch with notes
Launch is a checkpoint, not a cliff: the route starts from a known point and the notes arrive with it.
-
Day 1
First-month watch
On this Restaurant Online Order and POS Routing service, the opening weeks are monitored for retries, delays and mismatches, and the results are summarized for you.
K12Turnaround
Turnaround by package, in business days
Delivery starts counting when Restaurant permissions are granted and the first decisions are made.
Basic
6 to 10 business days
Branch
10 to 16 business days
Guardian
16 to 24 business days
L13Getting started
The short list we need from you
Access to Restaurant sufficient to read the fields we agree
The list of ordering channels with access to each, your POS access, the current menu for every channel and the person who manages availability
The Restaurant events and object types you want included
Which service events are urgent and which can wait
The current owner of each the POS ticket area the route will write to
Notes on any past problems between Restaurant and the POS ticket
M14Safety and ownership
Access you can revoke, data you can name
The route sees the Restaurant objects on your list and nothing else, and it writes only to the places named in the scope.
Clean separation
Restaurant keeps doing what it does and the POS ticket keeps doing what it does; the connection between them is the only new thing.
Scoped, revocable access
Tokens cover only the named objects and can be revoked whenever you choose.
Allowlist, not blocklist
New fields in Restaurant do not flow into the POS ticket until someone adds them to the map on purpose.
Idempotent by design
The same event processed twice gives the same result in the POS ticket, because the channel, the order number and the location decides create or update.
Minimal logging
We record what happened and when, never the private details of your records.
Full handover
Everything we built is documented and belongs to your team.
N15In their words
What BoldBellows clients say
Verified reviews from business owners who use BoldBellows automations every day, from marketing and sales to support and operations.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
P16FAQ
Routing online orders: questions about channels
What to know before choosing a package, in plain language.
Why not use a simple Restaurant connector for online order and pos routing?
An order from one app showing up on the counter is something a zap does well. It does not map each channel's items to your POS, hold orders when the kitchen is slammed or keep sold-out items off every app. If those matter to you, the build is the right fit; if not, we will say a zap is enough.
Which delivery platforms can it connect?
Those that offer a connection for your POS or provide an order feed, which we confirm for each channel during setup.
What happens to an item with no mapping?
The order is held and the item is listed for the manager, so nothing reaches the kitchen incorrectly.
Can it pause online orders?
Yes, intake can be paused by hand or by a rule, such as a ticket queue that gets too long.
Does it keep prices the same on every channel?
It carries the prices you set for each channel, which may differ by marketplace.
How are sold-out items handled?
Availability set at the POS is pushed to each channel, and the sync is checked after every change.
Will the totals reconcile?
A daily report compares channel totals with the POS and lists the differences.
Do I see the field list before online order and pos routing is built?
Mapping is part of the work. Every Restaurant field in the online order and pos routing route is assigned a destination or marked as excluded, for your approval.
Can we decide when online order and pos routing stops and asks a person?
Yes. The route is shaped around your own thresholds and exceptions, and pricing starts at $1,345.
If Restaurant renames a field, what breaks?
The safest reaction to change is to stop and report, so that is what the route does. Ongoing maintenance beyond the review period is separate. If you searched for custom restaurant online order and pos routing automation, this is the service that delivers it.
Q17Put every order on the same ticket
Take every order through one door
Tell us what should happen in Restaurant and who steps in when it cannot, and the price starts at $1,345.
- From $1,345, paid once
- One POS ticket
- Sold-out items synced
- No monthly fee from us
For complex estates, a written custom quote comes first.