Hours wrong on directories
A locked door and a review.
BoldBellowsYext review and reputation automation for multi-location brands whose listings disagree about hours and addresses
Yext review and reputation automation that keeps listings consistent across directories and routes reviews to the local owner
A customer who finds the wrong opening hours on one directory and the right ones on another trusts neither, and a review about a closed door is usually about a listing. BoldBellows lists the locations in your Yext account, the publishers you use and which fields of each listing are owned by head office and which by the branch, keeps listing details consistent across directories, pulls Yext reviews into your reporting, routes each review to the local owner and flags listings that drift from the master data, then builds the Yext review and reputation automation location by location: your master location data is cleaned and kept in one source, changes such as holiday hours and new services flow to Yext and out to its publishers, reviews collected through Yext are pulled into your reporting and routed to the local owner with a deadline, listings that drift from the master are flagged, and monthly reports tie listing accuracy to review volume and rating. Custom Yext automation can add campaigns for seasonal hours.
View Pricing
From $1,565, billed once.
- Yext review and reputation automation
- Listings consistent everywhere
- Reviews routed to the local owner
Four promises behind the Reputation Desk yext listings and reviews route
- One master sourcefor every location
- Changes pushed onceout to the publishers
- Reviews to local ownerswith deadlines
- Drift flaggedlistings that stop matching
- Repairs written downEach recovery step is documented for your team
- One written figure$1,565 to start, in a quote you accept first, with nothing recurring from us
01the wrong-opening-hours problem
Listings that disagree about the hours send customers to a locked door and a one-star review
Holiday hours are changed on the website and forgotten on a dozen directories. A customer drives to a branch that closed early and writes a furious review about the locked door. The brand manager spends a week emailing each directory. Location managers each have a spreadsheet of their own details, and none of them match. Reviews collected through the listing platform are read by head office but never reach the branch that could act on them.
Changes made one site at a time
A week of emails.
Branch spreadsheets
None of them match.
The same locations, described correctly everywhere
Before: each event creates another listing and review
- Every Reputation Desk edit adds another listing and review
- Listing changes are made site by site
- Reviews are read at head office only
After: one listing and review is found and reused
- Repeats are matched to the listing and review that the location, the listing and the review points to
- Changes flow from one master source to every publisher
- Reviews reach the local owner with a deadline
02how it works
How one master change becomes correct listings everywhere and a routed review
First the change must pass the rule, then its listing and review is found by key and only absent fields are filled.
- Verify, stamp, judge. Every Reputation Desk event that arrives is first authenticated, stamped with its account, resource and time and then judged by your written rule.
- Master, push, check. The master data changes once, is pushed through Yext and the results are checked.
- Pull, route, report. Reviews are pulled back, routed to local owners and tied to listing accuracy in the report.
What the Reputation Desk documentation tells us about yext listings and reviews
- Consistent listings help reviews count. Yext keeps names, addresses and hours the same across many directories, and consistent listings make it easier for reviews to attach to the right place.
- Accuracy comes before reviews. Because many bad reviews are really complaints about wrong details, correct listings remove a whole category of review.
- Retry safeguard. A second try starts with a read of Yext Listings and Reviews through the location, the listing and the review, which prevents the same write landing twice.
03The pieces delivered
How Yext automation works: master, push and route
Foundational sets the scene, Supervised builds the route and Stewarded keeps it honest over time.
FoundationalSupervisedStewarded
Admission rule Foundational
Holds each Reputation Desk review event up to the rule you wrote and stores the verdict with it.
Stable identity ledger Foundational
Writes down what the yext listings and reviews step did for each Reputation Desk item, and a duplicate delivery reads that note before acting.
Field allowlist gate Foundational
Checks each Reputation Desk value against the signed map and sends only the approved ones to Yext Listings and Reviews.
Master location data Supervised
Keeps names, addresses, hours and services in one clean source.
Publisher push Supervised
Sends changes through Yext to directories and maps.
Drift check Supervised
Flags listings that no longer match the master.
Owner routing Stewarded
Hands each review to the person who runs that location and sets a reply clock.
Accuracy and rating report Stewarded
Shows listing accuracy beside review volume and rating by location.
Owner and age list Stewarded
Shows each unresolved Yext Listings and Reviews item, who has to act on it and how long it has waited.
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04Who it's for
Aimed at software founders that want to keep every location's details right across the directories and answer the reviews that listings attract
A listing is the first thing a customer reads about a location, and a review is often the last thing they write.
Brand manager
"Change hours once."
The update goes everywhere.
Regional manager
"Help local owners."
Reviews arrive with deadlines.
Location manager
"Stop the wrong-hours complaints."
My listing matches the master.
Marketing director
"Link accuracy to results."
Reports show both together.
IT administrator
"Keep the master clean."
One source feeds Yext.
Franchise owner
"Protect the brand."
Every location is checked for drift.
05Compare
Joining Reputation Desk and Yext Listings and Reviews: listings fixed one directory at a time after a customer drives to the wrong address, a zap or a Yext layer that keeps listings consistent and routes reviews to the local owner
Each can list a business. Only one keeps the details identical everywhere and gets each review to the person who can answer it.
| How listings are kept | Wrong hours | Site-by-site fixes | Our Yext route |
|---|---|---|---|
| What starts the work | Somebody spots it in passing | Everything the integration is configured to catch | YesAn event that clears a written test first |
| How identity is decided | A person looks for the name | The spelling someone happened to use | YesSite-by-site fixes, branch spreadsheets and unrouted reviews |
| What reaches Yext Listings and Reviews | Whatever is pasted by hand | Loose words in one cell | YesOne master, pushed changes and routed reviews |
| After an uncertain result | A colleague checks the records manually | It resends the request or gives up | YesFinds the record, checks it and then fixes it or passes it on |
A stale event shows up
A Reputation Desk event older than the stored state is noted and shelved, and the newer listing and review stays as it is.
A publisher rejects an update because the address format differs from its rules
The route records the rejection with the publisher's reason, suggests the corrected format, and keeps the other listings updated while the rejected one waits for a fix. The search of Yext Listings and Reviews runs on the location, the listing and the review, and what comes back is classed as absent, matching, different or doubtful. Creation happens only when the search for that listing and review comes back empty.
Start by fixing the location, the listing and the review with the team, because each field decision and each route is built on it.
PricingWhat you choose for listings, reviews and locations sets the price
Pricing for Yext automation: locations and fields
Begin with Foundational, decide how far Reputation Desk yext listings and reviews should reach and read the delivery window and the total beginning at $1,565.
One setup fee · Range shown first · PDF handover included
View Pricing
Pricing
Build your Reputation Desk to Yext Listings and Reviews price
Pick a package, answer three short questions about how Reputation Desk data should reach Yext Listings and Reviews, and your price and turnaround move as you choose.
06The process
From scattered listings to one managed master in six steps
Expect six steps between your brief and a launch we keep watching, every one finishing in writing.
Clean the master data
We gather every location's details, remove conflicts and decide who owns each field.
Approve access
Step one is access that reaches only what yext listings and reviews needs in Reputation Desk, plus a decision on the identifiers used to match records.
Agree pushes and routing
Who approves changes, how drift is handled and who receives reviews are written down and signed off.
Dry run with faults
A copy of Yext Listings and Reviews receives duplicates, gaps, delays and revoked access first, so the live route meets none of them for the first time.
Launch with notes
Nothing starts running until you have read the release notes, which describe each rule that will be active.
Tune after launch
After the first month the log is reviewed with you, exceptions are discussed and the settings are adjusted from real data.
07Turnaround
From brief to launch, the turnaround in six steps
The count starts once Yext access and the current location data are shared.
Foundational
6 to 10 business days
Supervised
10 to 16 business days
Stewarded
16 to 24 business days
08Before we start
Everything we need you to provide
A login or key with permission to read the Reputation Desk records involved
Access to your Yext account, the current location data and a list of branch owners
Narrow Reputation Desk access reaching only what the route has to see
Your own wording for the review events that deserve a place in Yext Listings and Reviews
Someone who can settle questions about exceptions and field mapping
A rough monthly volume of review events, to set pacing and limits
09Security and ownership
Just the approved fields move, with Reputation Desk and Yext Listings and Reviews left untouched
Reputation Desk data is read within agreed limits and placed only where you said it could go, so the rest of the account is never touched.
Nothing altered inside
The route lives between Reputation Desk and Yext Listings and Reviews; no plugin, script or setting is added to either one.
Scoped, revocable access
Each credential serves one purpose, and cancelling it affects nothing else.
A mapped list, nothing extra
What travels from Reputation Desk to Yext Listings and Reviews is exactly what the approved map names, and the rest never leaves.
Check, then act
Every second attempt begins with a look at Yext Listings and Reviews through the location, the listing and the review, so an existing listing and review is never written a second time.
Minimal logging
Logs name the event and what became of it; the text of your records never enters them.
Full handover
The handover pack is complete: how the route works, which keys it uses and what to do if something stops.
10In their words
What BoldBellows clients say
Verified reviews from operations and finance teams who trust BoldBellows to keep their data moving correctly.
AI Workflow Automation for Agencies
Running a digital agency with many clients was overwhelming. BoldBellows built one automation dashboard that tracks tasks, sends updates and creates client reports automatically.
Clients love the transparency and we love the time we get back. Productivity is up, and project delays have dropped to almost zero.
AI Customer Journey Automation
We wanted a smoother path from first contact to purchase. BoldBellows built an AI system that guides each customer there automatically.
It sends personalized messages, recommends products and follows up at just the right moment. Customer retention has improved dramatically.
AI Social Comment & DM Automation
We get thousands of comments and messages every week. BoldBellows built an AI system that replies instantly, filters spam and surfaces the important ones.
Engagement is up and our page looks active around the clock. It’s like having a full social media team that never stops.
AI CRM Automation
Our CRM was barely used because updating it by hand was tedious. BoldBellows automated data entry, tagging, segmentation and follow-ups.
Now the CRM is always up to date and our campaigns are far more accurate. It improved our whole sales pipeline.
AI Voice Assistant
BoldBellows built a custom AI voice assistant for our customer hotline. It answers questions, books appointments and handles simple requests.
Customers love how fast it is, and our call-centre workload dropped dramatically. One of the smartest upgrades we’ve made.
AI Automation Partner
BoldBellows is hands-down the best AI automation partner we’ve worked with. Their systems are fast, reliable and built around how our business actually works.
Every automation they’ve delivered, from customer service to content, runs flawlessly. We’ve saved time, cut costs and grown faster than we expected.
AI Chatbot & Customer Support
BoldBellows built an AI support chatbot for our online boutique, and it has changed how we run the business. We used to have two full-time staff answering the same questions all day. Now the AI handles order tracking, product recommendations and even refund requests on its own.
What surprised me most is how natural it sounds. Customers compliment the ‘agent’ without realizing it’s AI. Our support workload dropped by 75% and customer satisfaction went up dramatically.
AI Content & Social Media Automation
Our marketing agency couldn’t keep up with content. BoldBellows set up an AI content engine that writes blog posts and captions and even designs our social media creatives.
It spots trends and suggests topics for us, so we stay ahead of competitors. We now produce three times the content with the same team, and engagement has soared. They didn’t just automate our workflow, they lifted our whole brand.
AI Lead Qualification & Sales Automation
Our sales team wasted hours chasing cold leads. BoldBellows built an AI lead-scoring system that reads behavior, email engagement and buying signals.
It filters out weak leads and sends personalized follow-ups automatically, so our team only talks to people who are ready to buy. Conversions rose 40% in the first month. It paid for itself straight away.
AI Video & Voice Automation
We publish product videos every week, and BoldBellows introduced us to AI video automation. The system writes the script, voices it and produces the finished video in minutes.
The quality is remarkable: professional voiceovers, clean visuals and smooth editing. Production time went from three days to under 30 minutes, and we scaled our video marketing without adding cost.
AI Email & Smart Inbox Management
Our inbox used to be chaos. BoldBellows built an AI email system that sorts messages, drafts replies and flags anything urgent.
It learns how we write and gets better every week. We reply faster and no longer miss important messages. It feels like having a personal assistant working around the clock.
AI Booking & Scheduling Automation
Our coaching business needed a better way to schedule. BoldBellows automated all of it: bookings, reminders, cancellations and follow-ups.
No-shows fell by 60% and clients enjoy how smooth it is. It feels personal, not robotic. One of the best upgrades we’ve made.
AI Translation & Localisation
When we expanded abroad we needed fast, accurate translations. BoldBellows built an AI translation system that turns our content into several languages instantly.
The translations read naturally and suit each culture. We now serve customers in five new countries without hiring translators. BoldBellows helped us go global.
AI HR & Recruitment Automation
Our HR team was drowning in applications. BoldBellows automated screening, skills-based filtering and interview scheduling.
It saves us hours every week and means we only interview qualified people. Hiring is now faster, better organized and more professional.
AI Accounting & Invoice Automation
BoldBellows automated our whole invoicing process: creating invoices, sending reminders and tracking payments.
Late payments dropped sharply, and our accounting team finally has time for strategy instead of repetitive admin. Worth every penny.
AI Data Entry & Reporting Automation
We used to spend hours collecting data and building weekly reports by hand. BoldBellows automated all of it.
The reports are clean, visual and easy to read, and our managers rely on them for quick decisions. Human error is gone and our numbers are more accurate across the board.
AI E-commerce Listings Automation
BoldBellows automated our product listings. The AI writes descriptions, organizes photos and publishes listings across several marketplaces.
It even answers customer questions instantly. Our store looks more professional and sales have noticeably increased.
AI Document & Contract Automation
Onboarding was slow because we wrote every contract by hand. BoldBellows automated the lot: contracts, welcome emails and client setup.
What took 48 hours now takes under 10 minutes, and clients regularly tell us how professional it feels.
11FAQ
Yext automation: what brand and location teams ask
Here are the points buyers usually want to be clear about first.
Do I need more than Zapier for Reputation Desk yext listings and reviews?
Nothing more than a zap is needed for the same correct details everywhere and every review answered, but a zap falls short of what it takes to keep the master data clean, push it to the publishers, pull reviews back and route them to local owners. This build exists for exactly those open points.
Do we need a Yext subscription?
Yes, we build on your Yext account; the quote notes anything your current plan lacks.
Where does the master data live?
In a sheet, database or location system of your choice, feeding Yext.
Can branches change their own details?
Only the fields you give them, with head office approval where you want it.
How are reviews routed?
To the local owner by location, with a deadline and a reminder.
What does the drift check catch?
Listings whose name, address, phone or hours no longer match the master.
What goes into the price of Yext automation?
The number of locations, fields and reports sets one fixed total, and it is stated in your quote before the build.
Is mapping part of the Reputation Desk yext listings and reviews package?
The master data design, change approvals and review routing are prepared for your approval before anything is pushed.
Can we set our own rules for yext listings and reviews?
Of course. Conditions you already use, such as who owns a case or what state it is in, are built into Reputation Desk yext listings and reviews, starting at $1,565.
What happens to yext listings and reviews if Reputation Desk alters its rules?
A change on either side stops just the records concerned and flags them to you, and any repair after the review period has its own written price.
Next stepMake every listing tell the truth
Give every location correct details everywhere and its own reviews
How many locations do you run, and where are their details kept? Answer that and we send a written quote before touching a listing.
- From $1,565, paid once
- One master source
- Drift flagged
- No monthly fee from us
More systems, higher volumes or special rules than the packages allow are priced individually and put in writing.