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Category · 13 services

Crisp integration automation

Connect Crisp live chat to the commerce, CRM and messaging tools around it. Chats are matched to the right customer and order, qualified conversations become HubSpot or Salesforce records and only the chats that need a person reach your team.

Crisp inboxPre-sales questionOrder #1042Payment linkNeeds a personRouted
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  1. Crisp AI Customer Support Automation

    Team alerts and AIAI

    Crisp AI customer support automation classifies chats, summarizes threads and drafts replies as proposals an operator approves before any visitor sees them.

    From$1,585
    View service
  2. Crisp to Airtable Automation

    Data and notes

    Keep Crisp conversations, visitors and owners as linked Airtable records keyed by session ID, so the inbox can be reported on without duplicates.

  3. Crisp to Email Automation

    CRM and messaging

    Send an approved alert, confirmation or follow-up email when a Crisp conversation changes state, once each, from versioned templates.

  4. Crisp to Google Sheets Automation

    Data and notes

    Keep a ledger of every Crisp chat event in Google Sheets plus one current row per conversation, with no duplicates.

  5. Crisp to HubSpot Automation

    CRM and messaging

    Match Crisp contacts to HubSpot by email, log each conversation as a note and open a deal only when the chat qualifies.

  6. Crisp to Microsoft Teams Automation

    Team alerts and AI

    Post a Microsoft Teams card only for the Crisp chats that need a person, name the owner and link back to the conversation.

  7. Crisp to Notion Automation

    Data and notes

    Turn each Crisp conversation into a typed Notion page with a summary, relations and a review status, one page per chat.

  8. Crisp to Salesforce Automation

    CRM and messaging

    Promote qualified Crisp chats into Salesforce leads or contacts by external ID, with owner, campaign and a conversation log attached.

  9. Crisp to Shopify Automation

    Commerce and payments

    Match a Crisp chat to the right Shopify customer and order by ID, add one note or tag and hold any order change for approval.

  10. Crisp to Slack Automation

    Team alerts and AI

    Post one threaded Slack alert for each Crisp chat that needs attention, routed by severity, with the owner named.

  11. Crisp to Stripe Automation

    Commerce and payments

    Create one Stripe Checkout session per approved quote from a Crisp chat, tie it to the conversation and write the payment result back to the operator.

  12. Crisp to Trello Automation

    Team alerts and AI

    Turn each Crisp chat that needs follow-up into one Trello card in the right list, with an owner, a due date and a link back.

  13. Crisp to WhatsApp Automation

    CRM and messaging

    Send Crisp follow-ups on WhatsApp only to people who opted in, choosing a reply or an approved template by the 24-hour window.

What connected Crisp conversations can do

Crisp collects conversations from your site, email and social channels, but each chat is only useful if it reaches the right system. These integrations key every conversation to its session ID, so Airtable, Notion and Google Sheets show one record per chat instead of a growing pile.

Shopify customers and orders are matched by ID, quotes become one Stripe Checkout session, qualified chats are promoted into Salesforce or HubSpot and WhatsApp follow-ups go only to people who opted in. Slack, Teams and Trello receive just the chats that need a person, and an AI option drafts replies for an operator to approve. Related searches this hub answers include Crisp live chat automation, Crisp to Shopify, Crisp to HubSpot and Crisp to Salesforce.

CrispCommerce and paymentsCRM and messagingData and notesTeam alerts and AIVERIFIED
Other tool?

Want Crisp chats to reach something not on the list?

Show us the inbox setup, the chat triggers you use and the tool that ought to hear about each conversation. You will see a price on paper first, and the Crisp workspace stays exactly as it is.

Request a custom quoteWritten quote · no meetings needed