AI Review Response Automation
AI review response automation drafts a reply in your brand voice for every new review, then waits for your approval before anything is posted on Google or Facebook.
Ask for reviews at the right moment, watch every site and app store, draft replies you approve and turn complaints into tickets. Pick the review automation you need below, or search by site, task or tool.
AI review response automation drafts a reply in your brand voice for every new review, then waits for your approval before anything is posted on Google or Facebook.
Find out what customers really praise and complain about. AI review sentiment and theme analysis sorts every review by topic, location and month.
Reply to App Store reviews in hours, not weeks. Our Apple App Store review response automation sends bugs to your tracker with the app version and posts approved replies.
Already on Birdeye? We set up your Birdeye reputation automation so review requests follow every visit and replies reach the right location manager.
Earn a steady stream of Capterra reviews from happy software users. Capterra review automation invites eligible customers at the right moment and tracks each response.
Customer feedback closed-loop automation turns every comment into an owned case, tracks the fix and tells the customer when their problem is solved.
Email and SMS review request automation asks each eligible customer for a review right after a purchase or visit, then sends one polite reminder.
Never miss a Facebook recommendation again. New ones are watched, answered by your rules and flagged to your team the moment the tone turns negative.
Spot suspicious review spikes early. Fake review and review-anomaly detection scores unusual patterns, keeps the evidence and hands a person a clear report.
Build trust on G2 with a steady flow of fresh reviews. G2 review automation invites suitable users all year and shares each new review with your team.
Google Business review automation asks for, watches and answers your Google reviews: requests go out after each job and low ratings raise an alert at once.
Google Play review response automation that speaks your users' language: crash reports become tickets with device details and replies are drafted in the reviewer's language.
Manage the reputation of every branch from one scoreboard. Multi-location reputation management routes reviews to local managers and rolls results up for head office.
Collect reviews on the sites that matter. Multi-platform review collection sends each customer one request to the right platform, with balance targets across sites.
Catch bad reviews within minutes. Negative review alert and escalation automation notifies the right owner with a suggested reply and escalates if nobody acts.
Get more from Podium. We connect your customer data, send text review requests after each visit and route replies to the right team member.
See every review in one live review monitoring and reporting dashboard, with ratings by site and location, trends over time and a weekly summary for the team.
Review-to-support-ticket automation turns complaints into tickets with an owner, follows each one to resolution and finishes with a public reply.
Show real reviews on your website. A review widget with social proof pulls genuine feedback from your sites, labels the source and keeps the display current.
Keep your Tripadvisor listing strong: guests are invited after their stay, management responses are drafted and safety complaints reach your manager fast.
Collect Trustpilot reviews the fair way. Invitations follow every order, reviews link back to the order and low ratings alert your team.
Yelp discourages asking for reviews, so watch the ones that arrive. Yelp review monitoring alerts the right manager and drafts a considered reply for approval.
Use Yext as your reputation hub. We connect listings, reviews and replies so each location answers quickly and head office sees the whole picture.
Review and reputation automation takes the repetitive work out of online reviews. It sends review requests by email or SMS after a purchase or visit, collects reviews from Google, Trustpilot, Yelp, Tripadvisor, G2, Capterra and app stores, and alerts the right person when a low rating arrives.
Replies are drafted in your brand voice and wait for approval, complaints become support tickets, and reporting dashboards show ratings by site and location. Each service is a fixed-price build for small businesses, agencies and multi-location brands. Related searches this hub answers include review management automation, online reputation management, automate review requests and Google review automation.
List the review sites, the locations you manage and who replies today. A written scope with one price arrives first, and no review profile is connected until you approve.