Tidio Lyro AI Chatbot Automation
Lyro answers from approved knowledge, flags weak replies and briefs your operators, with a person always available.
Connect Tidio chats to the order, contact and ticket behind them. The Lyro AI assistant answers from approved knowledge, operators see the shopper's Shopify or WooCommerce order, and chats from Messenger, Instagram and WhatsApp land on one contact record.
Lyro answers from approved knowledge, flags weak replies and briefs your operators, with a person always available.
Write Tidio conversations, contacts and follow-ups as linked Airtable records, so a returning visitor updates a record.
Alert the right operator, send visitors an approved confirmation or follow-up once and record every message from Tidio.
Match Messenger senders to Tidio contacts, carry the handover across and keep replies inside the allowed window.
Keep a permanent Tidio chat log and a live status tab in Sheets, with visitors, operators and bot activity.
Tidio visitors are matched to HubSpot contacts, the conversation is attached as a note, and a deal appears only when your rule requires one.
Match Instagram message senders to Tidio contacts, escalate to the right operator and keep replies inside the window.
Create Klaviyo profiles from Tidio, send chat events to flows and subscribe people only when your consent rule is met.
Post one Teams card per Tidio chat needing attention, name the owner and update the card as the chat progresses.
Turn Tidio chats into typed Notion database pages with topic, owner and summary, linked to the right contact.
Tidio chat visitors are upserted as the right Salesforce Lead or Contact on an External ID, and opportunities open only by your rule.
Find the right Shopify order or customer from a Tidio chat and record it as a tag, note or metafield.
Alert the right Slack channel when a Tidio chat needs a person, keep every update in one thread and name who took it.
Create one follow-up Trello card per Tidio chat, in the right list with an owner and due date, updated as it progresses.
Send approved templates or session replies on WhatsApp from Tidio only with recorded consent, and track delivery.
Find the WooCommerce order from a Tidio chat, add a private note with a link back and flag refund requests.
Tidio brings website chat, Lyro AI and social channels into one inbox, which makes it the first place a customer asks about an order. The value comes from connecting that conversation to what the business knows about the customer.
Shopify and WooCommerce lookups find the order from a chat and record it as a tag, note or metafield, with refund requests flagged. HubSpot and Salesforce match visitors to contacts and add the chat as a note or activity, Klaviyo creates profiles and subscribes people only under your consent rule, and Messenger, Instagram and WhatsApp conversations are matched to the same contact with replies kept inside each channel's window. Slack, Teams, Trello, Notion, Airtable and Sheets keep follow-ups owned and logged. Related searches this hub answers include Tidio automation, Tidio Lyro AI chatbot, Tidio to Shopify and Tidio to WooCommerce.
Share your chat channels, your store platform and the chats that need a person. A single written price comes back before Tidio is connected to anything.